Patient Accounting-Certified Coding Specialist

Policy Name Coder Job Description and Responsibilities Department Patient Accounting Effective Date 10/01/2024 Last Revision 10/23/2024 Policy Owner Clinic Manager   Policy Description and Purpose: Managing patient care involves a team of clinical and nonclinical staff interacting with patients and working to achieve patient-centered care.  Job descriptions and responsibilities of the care team emphasize a team-based approach to patient care and promote training of team members to meet the highest level of function allowed by state law.  Procedure: The job description and responsibilities are defined Certified coders in the Patient Accounting department at Murfreesboro Medical Clinic below: Job Title MMC Coder Job Description To provide billing and coding support clinic-wide, when requested.  Coders must adhere to all policies and procedures of MMC and meet the needs of patient in a teamwork approach. Working Conditions Work is performed in an office setting or remote and involves frequent telephone contact. There is possible exposure to communicable diseases, toxic substances, bodily fluids, and other conditions common to medical practice.  Varied activities including walking, bending, reaching, lifting (up to 30 pounds), stooping, assisting patients and sitting for extended periods of time may occur.  Also, occasional stress from multiple responsibilities.    Job Responsibilities Represent MMC in a courteous and professional manner Greet guests and incoming calls in a polite, prompt, and helpful manner Take accurate messages/information which includes all required information Be at your workstation on time and prepared to start the day Be flexible when asked to stay past your scheduled work time (as needed) to accommodate the needs of patients Provide prompt, efficient, and accurate patient service Gather, audit and correct clinic fee tickets and hospital and procedure charges Maintain current CPT and ICD coding rules/regulations and post charges accurately and efficiently Run and manage monthly appointment reconciliation report Review and manage daily Claims Error Report Manage task manager Review AR reports and make necessary corrections Meet or exceed patient, doctor, and staff expectations through a cooperative, teamwork approach Keep clinic and work area clean and sanitized Be knowledgeable and adhere to OSHA guidelines and MMC policies and procedures With instruction, perform other duties as required or assigned Required Skills Excellent customer service skills Strong skills in communicating effectively with co-workers, providers, and patients Ability to conduct daily functions in an appropriate, professional, and compassionate manner Ability to manage/prioritize multiple tasks in an efficient and timely manner Teamwork attitude Flexibility to respond to changing demands Ability to react calmly and competently in stressful situations Effectively utilize computer systems and programs that are necessary to complete daily tasks Appropriate assessment and assistance techniques Experience in outpatient coding required Education/Experience Requirements -Certified Coding Specialist (CCS) or Certified Professional Coder (CPC)   MMC Vision, Mission, and Values Our vision is to be a leading contributor to community health through participation in programs that promote wellness, facilitate diagnosis, and enhance treatment of disease.   Our mission is to foster continuous improvement in community health through the delivery of quality, accessible medical and surgical care in a cost-effective manner to the residents of Middle Tennessee.   Our values guide our actions as we strive to carry out our mission. A progressive approach to advances in medicine and changes in the health care delivery system Responsive to patient and community needs Collaborative with other physicians, hospitals, allied health providers and the community in improving health care Professional, ethical and socially responsible Team-oriented management and leadership A positive, open and responsive work setting   *This description is intended to provide only basic guidelines for meeting job requirements.  It is not intended to serve, as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified.  Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.