MA Care Coordinator

My Doctors Live
Lakeland, FL Full Time
POSTED ON 4/10/2023 CLOSED ON 6/7/2023

What are the responsibilities and job description for the MA Care Coordinator position at My Doctors Live?

Benefits:

Health Insurance

Dental Vision

STD LTD

Life Insurance

401k 4% match

Vacation, COVID, Self Care Pay

Holiday Pay


IN OFFICE  PHONE POSITION...... No physical contact with patients 

My Doctors Live is a nationwide provider of remote patient health services.

We work with an array of clients ranging from small practices to large health systems. Working directly in the client EMR, our clinical team is scalable, ensuring a fast ramp up, high participation and high performance remote patient monitoring enrollment program. We have developed lead calling protocols which helps optimize remote patient care as well as client reimbursement.

We are currently seeking a Registered/Certified Medical Assistant to join our team. The ideal candidate will possess excellent communication skills and be able to organize and maintain their schedule, while working with a diverse group of people. Chronic Doctor’s Live Nurses are specifically trained to work with patients to help manage their chronic conditions such as HTN, DM, CHF & COPD. We also coach healthier lifestyle choices as directed by the comprehensive care plan created by their physician. As we help implement healthcare services for our clients, we complete our mission, and that results in healthier and more satisfied patients.

Duties/Responsibilities:


    Duties/Responsibilities:

    • Accurately and completely support enrollment via Welcome Calls, Compliance Calls, and effectively escalate clinical risk to nursing team.
    • Able to assist in the ordering /re-ordering devices.
    • Physical presence at the office on a set and predictable schedule
    • Work with patients to support the adherence to the remote patient monitoring program of chronic conditions such as HTN, DM, CHF & COPD
    • Trouble shooting assist with 4G devices.
    • Teach savvy


    Education and Experience:

    • Active Registered or Certification for Medical Assistant (RMA or CMA
    • 2 years working in a hospital, family practice or geriatric setting.
    • 2 years of EMR charting experience.

    Required Skills/Abilities:

    • Excellent presentation of verbal and written communication skills.
    • Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance, and Code of Conduct.
    • Regular and dependable attendance.
    • Must be able to work 40 hours a week, speaking with patients over the phone, and documenting on your computer for 8 hours a day.
    • Must be knowledgeable of HIPPA compliance within your workspace and regulatory guidelines for privacy to protect PHI


    Physical Requirements:

    The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the primary duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties and responsibilities.

    • Must be able to lift up to 25 lbs
    • Requires standing, walking, bending, kneeling, stooping and crouching
    • Perform repetitive motion activities
    • Coordinate multiple task simultaneously

     

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