What are the responsibilities and job description for the Field Technician position at My3Tech?
Responsibilities:
• Meet with customers to compile, identify and determine job specifications needed to develop new processes, update and modify or correct existing programs and systems.
• Installation, configuration, troubleshooting and maintenance of PC hardware and desktop software, such as MS Office, Anti-Virus, etc.
• Provide expert level escalation and technical leadership
• Support and maintain all customers software and systems, including servers, workstations and software.
• Provide support for Microsoft operating systems (i.e. Office 365 and Google Apps for Government)
• User, group, and computer creation and management within a Microsoft Active Directory environment
• Performs systems maintenance activities through error reports, user modification requests and system problems.
• Assist users with setting up and operating workplace mobile devices (iPads, iPhones, Windows Tablets)
• Learn and Support MAC
Field Technician Support
Required
3
Years
Desktop & laptop support
Required
3
Years
Handheld devise support
Required
3
Years
Networking
Required
3
Years
Software support
Required
3
Years
Peripheral support
Required
3
Years
Telephone support
Required
3
Years
CAT5 installation
Required
3
Years
CompTIA Certification
Highly desired
Valid Drivers License & Automobile Insurance
Required
Reliable automobile for daily work travel
Salary : $20 - $22
