What are the responsibilities and job description for the Customer service call position at MyKelly?
We get it : job searching takes time and attention. At Kelly®, we’re here to make it a whole lot easier for you. We’re seeking a Customer Service / Call Center Representative to work at a premier client in Columbia, SC.
This opportunity could be the one you’ve been looking for.
Salary / Pay Rate / Compensation : $13-$15
Why you should apply to be a Customer Service / Call Center Representative :
- Competitive salary and compensation package.
- Join a premier client known for their excellent customer service.
- Work in a dynamic and fast-paced call center environment.
- Opportunity for growth and advancement within the company.
What’s a typical day as a Customer Service / Call Center Representative? You’ll be :
- Providing prompt, accurate, thorough, and courteous responses to all customer inquiries.
- Handling non-routine inquiries and adapting responses as necessary.
- Researching and resolving customer inquiries, coordinating with other departments as needed.
- Providing feedback to management and making recommendations for process improvements.
- Assisting with the training of new employees and cross-training of coworkers.
This job might be an outstanding fit if you :
- Have a high school diploma or equivalent.
- Have at least 1 year of claims processing or call center experience OR a Bachelor's Degree in lieu of work experience.
- Preferably have an Associate Degree.
- Have at least 3 years of call center experience.
- Have excellent communication and problem-solving skills.
- Are able to adapt to changing situations and work in a fast-paced environment.
What happens next :
Once you apply, you’ll proceed to the next steps if your skills and experience look like a good fit. But don’t worry even if this position doesn’t work out, you’re still in our network.
That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Customer Service / Call Center Representative today!
GRACE
9391348
Last updated : 2024-05-19
Salary : $15