Security Dispatcher

POSTED ON 9/6/2022 CLOSED ON 10/4/2022
Mystic Lake Casino Hotel Hired Organization Address Prior Lake, MN Full Time

Job Posting for Security Dispatcher at Mystic Lake Casino Hotel

Description

Are you calm in urgent situations and have great communications skills? Come join our team as a Security Dispatcher where you will be a key person in communicating guest's safety. Enjoy weekly pay, career advancement opportunities, and health benefits.

Assumes the role of “Communications Coordinator” in all events, including emergency situations. Receives complaints/requests for assistance from other departments, guests or outside agencies via radio and telephone and assigns or advises Security personnel as needed. Monitors all non-gaming areas, inside and outside, including all businesses and properties within SMSC to provide asset protection, prevention of illegal activities, and the safety of guests and team members through the use of closed-circuit television (CCTV) and the Telex Radio Communication Channels. Monitors alarms, life safety systems and maintains logs of communication transmissions. Initiates incident reports and records activity of Security, law enforcement, Public Safety, guests and team members. Becomes part of the Emergency Operations Center during large scale emergency events.

Requirements

Job Requirements

Reflects minimum education, training, certification and experience required in order to meet the expectations of this job:

  • Must be 18 years of age or older.
  • High School graduate or GED.
  • Any combination of post-secondary education/certifications in law enforcement, military or security fields and/or related experience to equal one year.
  • Must be able to pass a math skills test and reading comprehension test.
  • Successful completion of an eight week training program in the dispatch center.
  • Ability to pass Emergency Fire Panel Test within 30 days of hire.
  • Ability to pass a test of the casino’s policies and procedures, to include MICS.
  • Proficiency in word-processing, spreadsheets, and electronic mail software.
  • Must have excellent customer service skills.
  • Ability to maintain confidentiality with sensitive information.
  • Strong ability to communicate and comprehend information and ideas in spoken and written English so others will understand.
  • Ability to prioritize several incidences (tasks) simultaneously in stressful situations.
  • Ability to remain calm and effective in stressful situations, utilizing rational thinking and decision making.

Additional Information

Outstanding Benefits & Awesome Perks:

Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities. Generous benefits include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs, and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness memberships, free uniforms, free uniform cleaning, and tuition reimbursement.

All applicants must be able to demonstrate their US work authorization during the employment verification process.

Source: Hospitality Online

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