QA Lead (31720)

Myticas's direct client based out of North Chicago, IL is currently seeking QA Lead for a hypid (3 days onsite/week) contract position.

Skills

• Excellent verbal and written communication skills, interpersonal and customer service skills, organizational skills, attention to detail, time management skills, and analytical and problem-solving skills.
• Strong supervisory and leadership skills, and be proficient with Microsoft Office Suite.
• Hands on experience with data integration across Commercial systems which includes in-house and vendor applications.
• Hands on experience handling production ServiceNow tickets which includes functional issue, business request/question, data issue, data manipulation, user setup and other ad-hoc requests.
• Experience creating and executing SQL/SOQL queries to extract and manipulate data for analysis purposes in MySQL, SnowFlake & Salesforce.
• Expert troubleshooting skills across systems to identify defects and assigning it to the right system.
• Data analysis experience using Salesforce, SOAPUI, Postman, SnowFlake & MySQL.
• Experience with Test data creation, test automation
• Excellent understanding of Life Sciences industry, patient drug journey, HIPAA concepts, handling PHI and PII data and data security.
• Knowledge on SFDC & SFMC is a Plus

Responsibilities

• Lead test strategy, oversee execution and completion to meet the quality expectations
• Lead test automation efforts.
• Define framework for consistent QA execution & measurement.
• Establish QA COE & Streamline test strategy
• Standardize test process & drive Test automation across all systems
• Overseeing and leading projects: Manage all testing activities, including planning, conducting tests, and resolving bugs
• Define, Manage & implement QA processes and record QA metrics
• Define the scope of testing, and implement a testing process
• Review, evaluate & Signoff work products for accuracy and applicability
• Ensure testing process/scope meet the customers' needs.
• Responsible for the Data Integration across Immunology systems which includes in-house and vendor applications.
• Responsible for the End-to-End and Regression Testing of TIBCO Web Services and Web/Mobile applications.
• Develop and maintain comprehensive Test Plans and Test Suites.
• Document test results and track failures in defect management tools like JIRA.
• Provide Support for the Onsite & Offshore QA/Dev teams.
• Coordinate with Onsite, Offshore and Third-Party Vendors for data creation and integration.
• Perform Test Lead and Val Lead activities using the Test Management Tool - HP ALM.
• Apply user learned feedback in testing for providing thoughtful improvements.
• Improve quality of release by optimizing testing methodology applied.
• Provide Sanity Testing support during production release to ensure successful results.
• Accountable for estimate and delivery of all testing phases/activities.
• Ensure timely defect resolution and reporting defect status by working with cross-functional teams.
• Responsible for conducting daily and weekly meetings, including: standup, application walkthrough and defects review including the third party vendors.
• Salesforce & SnowFlake knowledge is an added advantage.