What are the responsibilities and job description for the Retail Property Manager position at NAI Hiffman?
Retail Property Manager- Cincinnati, Ohio
JOB FUNCTION: Retail Property Management
COMPANY INDUSTRY: Commercial Real Estate
EMPLOYMENT TYPE: Full-time
EXPERIENCE: 3 years
Do you want an exciting, challenging career with growth opportunities? Hiffman National, Chicago’s leading commercial real estate firm and Crain’s Chicago & Chicago Tribune Top Workplace, is seeking an experienced individual to fill a Retail Property Manager position located in the Cincinnati, OH.COMPANY INDUSTRY: Commercial Real Estate
EMPLOYMENT TYPE: Full-time
EXPERIENCE: 3 years
The ideal candidate has 3 years of retail property management experience and who can manage a portfolio of retail assets for a third-party institutional client. We are looking for a person who is confident at making decisions, proactive, goal-driven, personable, and enthusiastic. Must be excellent at establishing and maintaining internal and external relationships and understands commercial real estate financial monthly reporting.
Core Responsibilities
- Maintaining and building strong Client and Tenant relationships
- Monthly institutional financial reporting that includes a narrative, accruals, and budget variances
- Responds to tenant needs, ensuring that administrative and building technical staff resolve problems promptly. Ensures that services are provided in compliance with policies, procedures, regulations and contractual obligations and standards.
- Ensures periodic regular property inspection. Recommends and/or approves alterations, maintenance, and reconditioning, as necessary. Contracts for and supervises vendor services as required.
- Coordinates tenants move-ins and move-outs, and 'walk-through' spaces with tenants.
- Acts as the contact for property owners to ensure objectives as being met.
- Prepares and delivers timely, accurate, and complete reports.
- Develops and controls annual budgets for operating and capital expenses. Forecasts management plans and prepares monthly performance, explaining variances.
- Collects rent and pays expenses in compliance with lease terms. Prepares all required legal notices. Recommends and coordinates legal action as necessary.
- Reviews and reconciles tenant rent, Common Area Maintenance (CAM) & Real Estate Tax (RET) recovery charges.
- Provides lease analysis for client's review and approval. Document’s settlement of and notifies affected parties.
- Develops business relationships through membership and participation in professional, industry/trade, and civic organizations.
Position Requirements
- A Bachelor’s degree (BA/BS) from a four-year university is preferred.
- 3 years of commercial retail real estate management experience.
- Real Estate License required.
- Excellent written and verbal communication skills.
- Must demonstrate a high degree of willingness to be hands-on and ensure clear, concise communication to all members of the company.
- High level of integrity and dependability with a strong sense of urgency and delivering results.
- Proven track record of success facilitating progressive change, including systems and culture change.
- Familiarity with financial/property management software including MRI.
- Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills.
- Strong mentoring, coaching experience to a team with diverse levels of expertise.
- Illustrates a desire to grow and improve the business and team
About NAI Hiffman
NAI Hiffman is the largest independent commercial real estate services market leader in the greater metropolitan Chicago marketplace and part of the NAI Global network. We provide institutional and private leasing, property management, tenant representation, capital markets, project services, research, and marketing services for owners and occupiers of commercial real estate. To meet our clients’ growing needs outside of our exclusive NAI Hiffman territory, we launched Hiffman National, our dedicated property solutions division, which provides property management, project services, accounting, and marketing services across the country. NAI Hiffman | Hiffman National is headquartered in suburban Chicago, with more than 200 employees, and is strategically located throughout North America.
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