The Education Services Specialist performs a variety of complex, responsible duties in the Education Unit. Works with customers to ensure their needs are meet. Is a liaison for the Learning Management System. Monitoring and updates website. Navigates, monitors and perform registration solutions in Cvent, Cadmium, Ethos, and Salesforce. Coordinates preparation of materials for Education events including program manuals, badges, and sign-in rosters. Coordinates post-seminar activities including managing program evaluation, certificates, and preparing reports. Serves as onsite liaison with hotel venues for live events. Reviews banquet event orders, audio visual support and other event services. Manage participant check-in and provides materials to customers. Troubleshoots customer issues or concerns in coordination with Program Managers and/or Customer Support. Assists with set up and preparation of live and online programs. Oversees critical file maintenance functions.
Primary Responsibilities:
Requirements:
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
NCQA is a drug free workplace. NCQA recruits, hires, trains and promotes individuals, and administers any and all personnel actions, without regard to race, color, religion, national origin, age, sex, pregnancy, citizenship, familial status, disability status, veteran status, genetic information, or other protected statuses under applicable state and federal laws.
NCQA will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).
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