What are the responsibilities and job description for the Assistant Operations Manager position at National Data & Surveying Services?
California Assistant Operations Manager
National traffic data collection firm is seeking an experienced, responsible, extremely organized, and driven professional in Los Angeles, CA. We are a growing and fast paced company looking for career-focused professionals to become part of our motivated team. Industry experience is not required.
The chosen applicant will be responsible for assisting the Southern and Northern California Area Manager with the following:
- Field Manager supervision
- Staff hiring, training, and employee management
- Scheduling
- Auditing (both on and off the field)
- Addressing field related issues
- Maintaining communication between both field staff and office staff
- Staff Forecasting
- Conducting Inventory (both on and off the field)
- Payroll preparation, auditing, and submission
- Potential travel
- Project Management
- Other administrative duties.
This is not an all-inclusive list. The Assistant Operations Manager will work closely with the Area Managers to actively determine goals and priorities throughout each season.
Candidates must be well spoken and comfortable communicating with clients and team members regularly over the phone. In addition, there will be inter-departmental coordination to ensure that approved projects meet scheduled delivery dates.
Candidates should have strong supervisory skills along with the ability to work with various levels of personnel. We are rapidly expanding but not at the expense of our strong commitment to exceptional quality. Our fast paced environment requires advanced organizational techniques as well as extreme attention to detail in order to successfully manage a multitude of ongoing projects. Candidates must be able to work independently. This role is a hybrid role in that it requires both office work and field work.
Our team members take tremendous pride in their performance. They are dedicated to developing their own careers and setting a quality standard for others to follow. We grow and prosper based on the quality of those we hire.
Our success nationwide can be attributed to 2 primary factors; excellent customer service and superb data quality.
Qualifications Include:
- Intermediate Microsoft Outlook email, calendar, and task reminder experience
- Intermediate Microsoft Excel and Microsoft Word Experience
- Experience in customer service
- Supervisory experience managing teams of 5 or more
- Project Management Experience
- Bachelor’s degree
- Open availability to include occasional weekends and evening shifts
- Ability to travel regularly between our Los Angeles and Sacramento Offices (one week per month on average up north)
Work Experience Should Include:
- 5 Years work experience in a relevant role
What does it take to be successful:
- High level of integrity and honesty
- Optimism, calmness and flexibility
- High Energy
- Quality driven
- Ability to create friendly but firm rapport with employees
- Outstanding Organizational skills and extreme attention to detail
Job Type: Full-time
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Night shift
- Overtime
- Weekend availability
Supplemental Pay:
- Signing bonus
COVID-19 considerations:
There are multiple sanitizing stations available at the office, everyone is more than 6ft apart, there are no shared work stations, and masks are provided to all employees.
Application Question(s):
- At the end of this application there will be 2 assessments. We will ONLY contact candidates who complete the assessments. If you skip the assessments, your application will be ignored.
- On occasion, this job will require field work which may fall outside of a normal 9-5 weekday schedule. Is that something you are able to accommodate?
- In a few sentences, please let us know why you are a good candidate for this position.
Education:
- Bachelor's (Required)
Experience:
- Supervising Experience: 5 years (Required)
- Customer Service: 5 years (Required)
- Microsoft Outlook: 1 year (Required)
- Recruiting: 2 years (Required)
- Project management: 4 years (Required)
License/Certification:
- Driver's License (Required)
Willingness to travel:
- 25% (Required)
Work Location: One location