Service Manager

In 1944, a group of regional truck leasing company owners met in Chicago to discuss how they could work together to provide maintenance for one another as their trucks began to travel across the country. From that meeting, NationaLease was born. Today, maintenance and the technicians who provide it still form the backbone of the NationaLease system. We are looking to strengthen our team with people who share our passion for providing a high level of quality and service to our customers. If you are that sort of person, we’d love to hear from you. Additional information can be found on our website at http://www.nationalease.com. You can also follow us on Twitter and Facebook.

Vanguard Truck Centers owns and operates full service commercial truck centers in the United States. We are one of the largest Mack and Volvo truck dealerships in the country. Our unique footprint allows us to provide a diverse range of products and services across the country. Vanguard Truck Centers is a successful company that is growing!

Vanguard Truck Leasing specializes in Full Service Truck Leasing, Commercial Truck Rental and Contract Maintenance in Georgia, South Carolina, North Carolina, Texas, Arizona and Missouri. We bring the complete Vanguard Truck Centers' strengths to our Customers.

Mission: To lead the industry in consistently meeting or exceeding our Customer's expectations in the pursuit of profitable growth.

What You’ll Do

• This is a working Service Manager requiring tools and ability to work on mostly diesel powered vehicles
• Establish and set up working service facility to handle all aspects of maintenance required for Lease, Rental and Contract Maintenance fleet.
• Properly staff operation with qualified Service Technicians
• Utilize systems to manage daily service process and Profit & Loss for operation
• Utilize ASIST platform
• Manage all maintenance and repairs from initialization to close with Customer Satisfaction and Cost Control in mind
• Excellent communications required for internal and external Customers
• Manage outside vendors, internal inventory, and service operations tooling
• Review all Repair Orders daily and process daily closing and billing of Repair Orders
• Work closely with VTL local team and VTL corporate team
• Manage SRT Labor Times and guides
• Maintain clean work area that is organized and focused on safety
• TEAM engagement throughout environment
• Approach business with ownership, accountability and urgency

What We’re Looking For

• 5 or more years of technical repair/fleet maintenance (or combination)
• Maintenance management of 50 or more units
• Proven record of Service excellence and profitable performance
• Proven leadership skills
• Associate's degree (A.A.) or equivalent combination of education and experiences
• Automotive Service Excellence (ASE) Certifications
• Valid Drivers License (CDL preferred)
• Original Equipment Training on engines, maintenance, etc.
• Background screening is a mandatory prerequisite for employment consideration

For more information about Vanguard Truck Leasing, a NationaLease Member, please visit our website at https://www.vanguardtrucks.com/leasing-rental/.