Senior Manager, Donor Communications

Overview

NRDC is a non-profit environmental advocacy organization. We use law, science, and the support of 3.1 million members and online activists to protect the planet's wildlife and wild places and to ensure the rights of all people to clean air, clean water, and healthy communities. NRDC was founded in 1970 and our people helped write some of America's bedrock environmental laws, including the Clean Water Act and many of the implementing regulations. Today, our team of more than 700 lawyers, scientists, economists, policy advocates, communications experts, and others work across the United States and the globe from our offices in Bozeman, Montana; Chicago; New York; San Francisco; Santa Monica; Washington, D.C.; and Beijing.

NRDC is seeking a Senior Manager, Donor Communications to work with the Donor Relations team.

Position SummaryReporting to Assistant Director, Donor Stewardship, the Senior Manager, Donor Communications will focus primarily on donor stewardship and engagements and is responsible for implementing a comprehensive annual strategic philanthropic communications calendar for major and principal gift donors. The successful candidate will be a skilled written communicator who can adapt their writing style to different authors and audiences; have a keen eye for strategic segmentation and alignment; be up-to-date on the donor communication best practices; have extensive project management experience; and be a strong collaborative partner with many stakeholders.

Responsibilities

• Develop and manage a stewardship communication calendar that blends print, digital and hybrid communications that convey gratitude, share impact, provide insider information, and ultimately increase donor retention.
• Conceive, manage, and execute strategic donor communications and stewardship touch points. Products may include stewardship letters, both print and email; digital newsletters; acknowledgement and thank-you letter templates; campaign and programmatic updates; talking points and scripts; event invitations; presentations; and more.
• Establish and maintain processes for philanthropy storytelling via digital, print, web and other media technologies. Ensure that gratitude and impact messaging are thoughtfully integrated into donor communications by offering guidance to the Donor Experience team and collaborating with Development and Communications staff.
• Monitor, analyze, and adapt to evolving changes in the areas of strategic communications, integrated marketing, branding, and other communication efforts/activities.
• Performs other job-related duties as required.

Qualifications

• Commitment to NRDC’s mission and values.
• Undergraduate degree and 5-7 years of work experience preferred, including a minimum of three-year full-time experience on a Donor Relations or Communications team.
• Excellent written, oral, and interpersonal skills.
• Must excel at storytelling and writing various types of communication in a range of voices and tones.
• Must be comfortable speaking with NRDC members and donors.
• Proficiency in Microsoft Office suite (including word processing, editing, graphics), Excel, and file-sharing platforms.
• Proficiency with Asana or comparable project management software.
• Nonprofit database (CRM) experience, Salesforce preferred.
• Superior ability to perform work independently with meticulous attention to accuracy/detail.
• Strong organizational skills to prioritize and carry out multiple tasks requiring rapid turnaround time, and ability to follow institutional procedures.
• Ability to maintain composure under stress and adhere to high standards of confidentiality.
• A collaborative, cooperative spirit; ability to be a team player.
• Works well in a fast-paced environment.
• Commitment to principles of Diversity, Equity, and Inclusion.

NRDC is committed to advancing diversity, equity, and inclusion, both in our work and in our workplace. We believe that celebrating and actively welcoming diverse voices and perspectives is essential to solving the planet's most pressing environmental problems, and we encourage applications from candidates whose identities have been historically under-represented in the environmental movement.

We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, religion, gender, gender identity or expression, marital status, sexual orientation, national origin, citizenship, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We offer competitive salaries, excellent benefits, and a supportive working environment. Salary is based on a nonprofit scale and is commensurate with skills and experience. For this position, the salary is $95,000 to $105,000. Internal equity considerations will be reviewed before making a final offer.

Since March 2020, NRDC’s offices have been closed due to the COVID-19 pandemic. You will be associated with one of our offices, but until circumstances allow us to re-open, we will continue to support NRDCers with remote working arrangements.

As a science-based organization, NRDC aims to do our part to help contain the COVID-19 public health crisis. For the sake of health, safety, and equity, we ask that people be vaccinated unless they have an approved medical or religious accommodation or other exemption in accordance with state and local law. We consider a person to be vaccinated two weeks after receiving one full course of a CDC-approved vaccine. In accordance with state or local law, new hires will be asked to attest to vaccination, those wishing to do so may request medical or religious accommodations or other exemptions via NRDC Employee Relations. NRDC treats all vaccine-related data confidentially, in keeping with local, state, and federal laws.

To apply, visit www.nrdc.org/careers and upload your résumé, cover letter, and writing samples.

Types of requested writing samples:

• Writing on behalf of leadership / in leadership voice;
• Donor-centric updates (e.g., impact newsletters, annual reports, etc.)
• Event / marketing materials (e.g., invitations, pitch decks, organizational one-pagers, etc.)
• OPTIONAL: Candidate may submit up to two additional samples that reflect their ability to communicate with donors.

Please mention where you saw this posting and upload any additional materials that showcase your abilities. Due to the high volume of applications, we will contact only those candidates we would like to interview. Please no phone calls, emails, or in-person résumé drop-offs.

If you experience technical problems while applying or if you are a person with a disability and need assistance applying online, please reach out to iCIMS Customer Care at 1-800-889-4422.

For more about NRDC, visit www.nrdc.org.

Salary : $95,000 - $105,000