Wire Transfer Specialist

Job Title: Wire Transfer Specialist

Reports To: Wire Transfer Supervisor

Direct Reports: N/A

Salary Grade: 5/5A

SUMMARY

As a Wire Transfer Specialist you will have the opportunity to interact with our bankers to assist in all aspects of wire transfer operations. This role ensures that UCB’s Policy and Procedures are maintained, compliance with State and Federal regulations, as well as, BSA/AML processes are being followed. You will have the opportunity to join a dynamic team of individuals that work together to achieve their goals and makes United Community Bank a great place to work!  

EDUCATION AND EXPERIENCE REQUIREMENTS

• High School diploma or equivalent
• Associate Degree preferred, but not required
• Minimum of 1-2 years’ work experience in a financial institution or related field preferred
• Ability to work in a dynamic, high monetary risk operations environment governed by established deadlines and regulatory requirements
• Demonstrates an understanding of applicable federal and state banking regulations, as well as, bank policies and procedures
• Possess the ability to understand computer functions and navigate web based programs
• Possess excellent interpersonal and customer service skills 
• The ability to converse clearly and concisely with verbal and written communications
• Must be accurate, detail-oriented and have the ability to focus on repetitive tasks
• Proficient with Microsoft office suite (Outlook, Word, Excel) and general office equipment
• Ability to work in a fast-paced, deadline driven environment and adapt to changing priorities
• Must be a team player, working with multiple department members
• Possess a team spirit, willing to assist others and cross train on all functions within the department
• Participate and complete all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc. 

JOB FUNCTIONS

• Provide efficient, accurate and high-quality service while maintaining good customer relations both internally and externally
• Monitor queues, make appropriate general ledger entries, and maintain accurate electronic files for incoming and outgoing funds transfers
• Complete necessary documents for all wire transfers to ensure compliance with federal, state and local regulations
• Exercise good working knowledge of policies and regulations along with experience and judgment on each transaction to meet department goals; such as authenticity of each transaction and verification of sufficient funds prior to wire being released 
• Originate, verify, and repair domestic, international, and Treasury Management wire transfers on wire system
• Communicate with banking offices to secure proper approvals for wire policy exceptions, overdraft and out of balance account conditions
• Review wire agreements and perform call back verifications to customers when required
• Provide foreign currency rates to branches, place foreign currency orders
• Investigate, close and provide error resolution on Consumer International Dodd/Frank transactions
• Balance wire outages on clearing general ledgers each morning and balance against the Fed each evening
• Index Wire Agreements in Director
• Submit Wire Recalls and track progress of returns
• Research inbound transactions to update SWIFT payment tracker
• File SAR referrals and update BSA/SAR Manager on fraudulent wire investigations

SUPERVISORY RESPONSIBILITY

This position does not have direct reports.

WORK ENVIRONMENT

On-Site Blairsville Operations 2^nd-Floor Operations Building

POSITION TYPE

This is a full-time position that may require schedule flexibility to work evenings and weekends as needed.

TRAVEL

This position requires up to 0% travel.

OTHER

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.