ETS Analyst III

Overview

To gain valuable insight into Navy Federal's business, technology, resources, and procedures by providing support in Navy Federal's Enterprise Technology Services (ETS), Talent Development and Communication (TD&C) team. This position will develop, and support talent development programs focused on career path development, talent gap support, and training for all employees in ETS. Additionally, the analyst will support onboarding/orientation initiatives, performance management, and employee engagement survey efforts. The ideal candidate is conscientious, detail-oriented, and a team player with high learning agility and the desire to combine theory and best practices with practical, hands-on experience. The analyst will acquire valuable professional experience developing and supporting talent development programs through independent and collaborative team projects, while receiving guidance and direction from the team and management.

Responsibilities

• Support the ETS TD&C team by developing, implementing, and supporting talent development programs.
• Work with cross-functional teams to support talent pipeline management, focus group facilitation, recognition events, and performance management.
• Conduct detailed needs analysis to provide customized training or individual guidance to improve and develop performance for business unit leadership.
• Conduct root cause analysis, interpreting results to identify development opportunities and recommend applicable developmental solutions and alternatives.
• Engage in coaching sessions with employees and facilitate networking opportunities.
• Design materials to support talent development programs, including email templates, handouts, PowerPoint slide decks, infographics, etc.
• Serve as a trusted advisor and resource for Navy Federal leaders and employees at all levels.
• Design, coordinate and facilitate sessions with groups of leaders to support their professional and business unit development plans.
• Analyze and evaluate the effectiveness of the leadership development programs, and ad hoc training requests; compile and analyze statistical reports of programs.
• Design and develop learning and development solutions using proven development life cycle to ensure that desired learning objective and goals are achieved.
• Provide coordination and logistical support for training vendors, which may include entering data into the Navy Federal University, managing class rosters, escorting vendors on campus, and setting up classrooms.
• Build and maintain relationships with team members, management, key stakeholders and /or external contacts.
• Support projects and initiatives within the business unit and/or across the organization.
• Perform other duties as assigned.

Qualifications

• Experience with relevant software including Microsoft Office (e.g., Excel, PowerPoint, Word, Access, etc.), and/or training (e.g., Captivate, Articulate).
• Effective interpersonal, verbal, and written communication skills.
• Ability to exercise initiative, produce desired results, and achieve objectives.
• Ability to work collaboratively, ask questions, and provide/accept feedback.
• Ability to work independently on multiple assigned projects.
• Ability to provide exceptional customer service.
• Strong attention to detail.
• Knowledge of talent management/leadership development activities to include: Leadership Development, Competency Modeling, Assessments, and Performance Management Experience in widely recognized assessments instruments, such as Myers-Briggs Type Indicator (MBTI), Korn Ferry/Lominger competencies, Emotional Intelligence, and DiSC.
• Experience working as an adult facilitator, trainer, and internal consultant.
• Experience identifying relevant analytical problems, determining appropriate diagnostic methods, and solving unique and complex problems.
• Experience facilitating discussions with middle and senior management.
• Experience working with all levels of staff, management, stakeholders, and vendors.
• Experience in working which displays increasing levels of responsibility and/or authority.
• Significant experience managing multiple priorities independently and/or in a team environment to achieve goals.
• Advanced skill to successfully influence, lead and/or guide other towards goals.
• Advanced organizational, planning and time management skills.
• Advanced verbal and written communications skills.
• Advanced skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation.
• Ability to speak to and/or presenting in front of groups in a professional setting.
• Advanced skill maintaining accuracy with attention to detail and meeting deadlines.
• Effective skills guiding and training less experienced staff.
• Effective research, analytical and problem-solving skills.
• Bachelor's degree in human resources management, Training and Development, Organizational Development, Industrial-Organizational Psychology, Behavioral Sciences or related field, or the equivalent combination of training, education, and experience.

Desired Qualifications

• Advanced knowledge of Navy Federal's functions, philosophy, operations, and organizational objectives.
• Master's degree Human Resources Management, Training and Development, Organizational Development, Industrial-Organizational Psychology, Behavioral Sciences or related field, or the equivalent combination of training, education, and experience.

Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

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