Assistant Banking Center Manager

At our Bank, we believe common sense is more than just banking. We believe in finding financial solutions that cater specifically to our client’s needs. We are looking for talented associates who understand the complexities of life and will offer simple solutions that best fit the needs of our clients. If this is what you believe in, then you’re definitely right for us. And, we might be the right bank for you. This job requires connecting with people quickly in an outgoing, friendly manner. The use of persuasive communication skills to gain the interest and involvement of others in the work process is an important aspect of the job. An extreme sense of urgency is needed, combined with getting work done in complete, accurate detail and in accordance with company standards and policies. The motivation for this position comes from a strong sense of duty and a feeling of responsibility for completing work both quickly and correctly. A faster than average work pace is necessary combined with impatience for results. Follow-up of delegated work must be very thorough. Decision making will be done with the ideas and advice of others, but always carefully and cautiously within the guidelines of established company policy. Selling ideas to others and the ability to train, teach and motivate a team are strong aspects of this position. Change is an ongoing occurrence of this job and will be approached conservatively and with the support and guidance of management. As an Assistant Banking Center Manager, you will provide exceptional customer service, leadership within the banking center, and spend the majority of your time working with clients and associates. You will be responsible for a variety of tasks including training and coaching a successful sales team under the Business Banking Center Manager, introducing clients to new products and services to maximize sales opportunities, achieving specific sales and service goals on and individual and banking center level, providing a broad base of financial and credit services, and following the Customer Privacy and Information Policy & Procedure for communication with clients.   Additionally, Assistant Banking Center Managers are expected to adhere to the bank’s operational compliance, audit and security policies, build a great rapport with clients and fellow associates, and treat others with respect and consideration regardless of their status or position. All associates are expected to maintain current knowledge and consistent compliance with regulations and bank policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements. Minimum Requirements: Associates Degree or equivalent Must be/become registered and licensed in the Nationwide Mortgage Licensing System and Registry (NMLS) as required by the S.A.F.E. Act. This position requires compliance with all mortgage regulatory requirements and NBH's compliance policies related to these requirements including acceptable background check investigation results. Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents. Driving may be required with this position. Applicants must have a valid driver's license (may not be learner’s, restricted or “to and from work” license) and driving history that meets the Bank’s driver standards. This information will be verified in a Motor Vehicle Report. Desired Qualifications: Ideal candidates for this position should possess some or all of the following qualifications: Bachelor’s Degree or higher 3-4 years of banking experience 2 Years of sales experience 4-5 years of relevant job experience Bilingual language skills Effective written, verbal and interpersonal communication skills; demonstrated ability to speak effectively to internal and external clients. Strong attention to detail and ability to complete work accurately. Ability to think logically in order to analyze situations, and make sound decisions. Ability to handle multiple tasks simultaneously. Capacity to work with multiple computer and software systems. Ability to calculate figures and amounts such as cash back and percentages. Work Environment: Hours can vary from 7:30am-6:30pm M-F and Saturday 7:30am-4:30pm. Standing for extended periods of time. Must be able to work at a rapid pace for long periods of time (typically no longer than 8 hours). Must be able to push, pull, pull up, bend, lift at the knees and waist, twist body at the waist, raise and hold arms overhead, turn head-neck-shoulders as needed, grasp other items with hands, for either extended periods of time or many times throughout the workday. Must be able to work overtime to the extent necessary.