Human Resource Technician

NC Dept. of Public Safety
Asheville, NC Full Time
POSTED ON 11/19/2022 CLOSED ON 3/14/2023

Job Posting for Human Resource Technician at NC Dept. of Public Safety

This position is currently located within the Department of Public Safety but will transfer to the Department of Adult Correction when it is established on January 1st, 2023.

This is a full-time position (40 hours per week) with benefits.
Position is responsible for all duties that pertain to filling positions within his/her purview. This includes:

  • Developing postings with preferences and selection criteria,
  • Screening applications,
  • Creating the hiring package for the hiring manager,
  • Conducting the salary administration process,
  • Determining hiring rates and composing memoranda to support salary decision,
  • Ensuring required correspondence is complete, and,
  • Closing out the process when the position is filled or otherwise closed.

The incumbent will be proficient with software programs necessary to complete the process efficiently.

The HR Technician will function as Health Benefits Representative (HBR) for employees with his/her purview and as such is responsible for providing assistance to staff in compliance with federal, state agency guidelines to include:

  • Health insurance,
  • Other insurance programs unique to DPS,
  • The various NC Flex programs,
  • Short Term and Long Term Disability,
  • All types of leave offered by the state (FML, LWOP, VSL, Community Service, Military, etc.),
  • Workers' Compensation,
  • Retirement programs,
  • Adverse weather leave

This position shall be available to coordinate and explain these programs to employees (new, existing, exiting and former) or provide appropriate resources, implement new benefits programs and coordinate open enrollment and other on-going programs to include notifying employees when there are changes in benefits coverage in a timely manner.

This position is responsible for forwarding any necessary information to the Payroll Section or Best Shared Services that involves health benefits. Incumbent must have current knowledge of benefits policies and procedures to include interpret, apply and communicate information to employees. This position shall attend health benefits representative (HBR) meetings and continuing education workshops to keep abreast of current information.

Incumbent shall serve as a resource for personnel within purview regarding benefits policies, laws and issues. This position will coordinate the ADA process for employees within his/her purview by assisting the employee and the supervisor with ADA issues.

Position shall guide the employee through the ADA interactive process, explain the American with Disabilities Act and with management's assistance, ascertain what, if any, accommodation can be provided to the employee. Position will inform employees of all available options such as Short Term Disability, Extended Short Term Disability and Long Term Disability. Position shall retain documents and maintain database.

Position shall process the following transactions for employees within his/her purview; separations, leave without pay and retirements. Position shall be proficient in time administration. This position shall process Workers' Compensation claims for employees within purview and explain processes and procedures to affected employees and/or their supervisors.

This position serves as a consultant for the interpretation of personnel policy questions for employees within his/her purview, referring all complex and unusual problems to the Community Corrections central HR Office.

Position will use Microsoft Office suite of applications and other software programs such as SAP/GUI and Neogov.

The mission of Community Corrections is to protect the safety of citizens in communities throughout the state by providing viable alternatives and meaningful supervision to offenders on probation, parole or post-release supervision. The primary goal of Community Corrections is to reach an equal balance of control and treatment for offenders that will positively affect their behavior and lifestyle patterns. Probation /parole officers protect the public by helping offenders learn to live within the law. They supervise offenders' activities in the community and ensure their compliance with court orders and sanctions.

The North Carolina Department of Public Safety (NC DPS), the largest state agency with more than 26,000 employees, is responsible for safeguarding and preserving the lives and property of its residents through prevention, protection, and preparation. We have a mission that matters!

Incumbent must have the ability to:

  • Interpret and apply standard personnel policies, procedures, regulations and laws to a variety of personnel transactions,
  • Exercise judgment in evaluating situations and making recommendations concerning employees, applicants, positions, transactions and problems,
  • Maintain effective working relationships with employees, coworkers and the general public,
  • Work independently,
  • Maintain confidentiality.

Knowledge, Skills and Abilities / Competencies
Knowledge, Skills and Abilities

The Knowledge, Skills and Abilities listed below, along with the Minimum Education and Experience requirements are REQUIRED to qualify for this position. We will not review attachments in lieu of Experience and Education listed on the application. Click on this Link for additional information.

Management Prefers Experience with:

  • Screening job applications for employment
  • Working in a Human Resources office
  • Microsoft Office applications Word, Excel, and Outlook
  • Beacon (the state's Integrated HR Payroll System)
  • Neogov
  • Running reports

NOTE: The selected applicant must be able to obtain DCI certification within six months of hire.

Minimum Education and Experience Requirements
Associate's degree, typically in Human Resources from an appropriately accredited institution or relevant field and no years of experience required; or High school or General Educational Development (GED) diploma and 2 years of progressive experience in Human Resources.
Supplemental and Contact Information
Supplemental and Contact Information
The N.C. Department of Public Safety (DPS) is an Equal Opportunity Employer and encourages qualified men and women to apply. DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity and budgetary considerations pertinent to the advertised position.

Applicants seeking Veterans’ Preference must attach a DD form 214, Certificate of Release or Discharge from Active Duty, along with your application.

Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.

The NC Department of Public Safety must adhere to the US Department of Justice Final Rule on the “National Standards to Prevent, Detect, and Respond to Prison Rape”. Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Department of Public Safety: PREA Hiring and Promotion Prohibitions (Download PDF reader).

It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with date graduated, work experience and certificates. Answers to supplemental questions are not a substitute for providing all relevant information within the body of your application. Resumes will not be accepted in lieu of the state application. Degrees must be received from appropriately accredited institutions.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log into your account and click “Application Status.” If you are selected for an interview, you will be contacted by management. If you are not selected, you will receive an email notifying you when the job has been filled.

Job Type: Full-time

Pay: $31,200.00 - $54,101.00 per year

Benefits:

  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No nights
  • No weekends

Work Location: One location

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