What are the responsibilities and job description for the Eligibility Worker I position at ND Health and Human Services?
Summary of Work
Three Rivers Human Service Zone partners with the Department of Health and Human Services to deliver exceptional Economic Assistance programs to our community.
Three Rivers Human Service Zone is seeking an Eligibility Worker for the Economic Assistance Department.
The Economic Assistance Unit provides for the assessment and eligibility determination of applicants for a variety of programs by interpreting and applying complex state, federal, and county policies. This position requires knowledge of community resources and Economic Assistance programs including Temporary Assistance to Needy Families (TANF), Health Care Coverage, Supplemental Nutrition Assistance Program (SNAP), Low-Income Energy Assistance, Child Care Assistance, Healthy Steps and General Assistance.
Program Training is provided for this position.
Some travel throughout Three Rivers Human Service Zone and Region 3 could occur.
To succeed in this position, you should have strong verbal and written communication skills, computer literacy, collaboration, and decision-making skills. You will also need to be comfortable working with all types of software and database applications, with a willingness to learn new technology programs. You will need to have a strong understanding of complex program policies and procedures.
An ideal candidate for this position will be organized and able to communicate effectively with diverse populations.
You will have an eye for detail, be able to manage your time and priorities effectively and pride yourself on excellent communications skills, empathy, and being a team player.
You will have a passion for helping others and making a difference in our community.
Minimum Qualifications
To be considered for this position, you must have a high school diploma or GED, PLUS one of the following:
- Three years of work experience in the clerical, accounting, financial, legal or teaching fields
- Three years of a bachelor's degree program (90 semester hours or 135 quarter hours)
- Three years combined education and experience as listed above
- Completion of the Eligibility Worker Certificate Program offered at Bismarck State College or formerly offered at Lake Region State College
Preference will be given to candidates with 1 year of work experience determining eligibility in a human service office in one of the following Economic Assistance Programs; TANF, Food Stamps, Foster Care, Medicaid, or LIHEAP.
About Team ND
"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt
325 HHS Application Procedures
Your resume should include information to demonstrate how you meet the minimum qualifications as posted. If the Department's Human Resource Division is unable to determine that you meet the minimum qualifications, credit will not be given. All application material must be received on or before the closing date by 11:59 pm.
Applicants must be legally authorized to work in the United States. The Department of Health & Human Services does not offer or provide sponsorships.
A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview.
For more information about the position or if you need an accommodation, please contact Mandy at mgarrett@nd.gov or at 701.667.3482.
Employing Unit: ND HHS
Unit Phone Number: 701.328.2310
TTY Number: ND Relay Service 1-800-366-6888 (text); 1-800-366-6889 (voice)
If you are experiencing technical difficulties with the Application Process or uploading attachments, please contact recruiter@nd.gov or (701)328-3290.
Equal Opportunity Employer
The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.
As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.
