Director, Revenue Operations

Near
Pasadena, CA Full Time
POSTED ON 9/12/2022 CLOSED ON 10/21/2022

Job Posting for Director, Revenue Operations at Near

You will be joining Near, one of the fastest growing Enterprise SaaS companies and experience a true start-up culture with the freedom to experiment and innovate. At Near, we believe that great culture is not just about work; it’s work life. We not only encourage our employees to dream big, but also give them the freedom and the tools to do so.

The Director, Revenue Operations will support a global sales team of minimum 25 sellers and regional partners, with direct engagement with regional sales, BD, and partner leads. This involves supporting a complex sales process and being the go-to resource to support process issues, contracting, and path to close activities. The ideal candidate brings a world class Sales Ops/RevOps playbook with proven performance and demonstrated results. The Sales Operations Leader will also bring deep experience and domain expertise in administering consultative sales methodology (MEDDIC / MEDDPICC) and process and driving weekly, monthly, quarterly reporting and Demand Gen, Pipeline, and Sales KPIs. As such, the right candidate will be analytical and organized, with excellent problem-solving skills. This role also requires strong written and verbal communication skills. This role reports directly to the CRO.

A Day in the Life:

  • Serve as initial Deal Desk function as organization scales
  • Maintain and publish weekly forecast and pipeline reports
  • Advocate for disciplined global execution, adoption, and adherence to Sales Playbooks
  • Assist with various pricing models and quoting workflow
  • Support complex sales process and serve as go-to resource to support process issues, contracting, path to close activities
  • Handle customer requests, providing quotations, and information systems updates and reporting.
  • Maintain and update sales and customer records and track long term sales data
  • Check data accuracy in orders and invoices
  • Ensure sales targets are met and report any deviations
  • Train staff on new technology and software
  • Proactively identify opportunities for sales process improvement. Work closely with sales management to inspect the sales process quality and prioritize opportunities for improvement
  • Recommend revisions to existing reports, or assists in the development of new reporting tools as needed
  • Build peer support and strong internal-company relationships with other key management personnel

What you bring to the role:

  • 8-10 years experience as Global Sales/Revenue Operations leader in high growth/fast scaling, SaaS and enterprise/strategic Sales organization
  • Deep proficiency with HubSpot and other Sales platforms (SFDC) and other Sales tools - pricing/quoting (CPQ), Gong, Zoominfo, ChurnZero, PandaDoc,
  • Experience in developing and administering sales comp models and related tools (Xactly, et. al)
  • Experience working in a highly complex, solution sales organization
  • Bachelors or MBA, preferred
  • Exceptional interpersonal and customer service skills
  • Excellent organizational and multitasking skills
  • Flexible and adaptable

About Near

Near is the world’s definitive source of actionable intelligence on People, Places, and Products. We are the global leader in Human Movement Data which leading brands and service providers rely on to make mission critical strategic, operational, and investment decisions.

The Near Platform powers data-driven marketing, enrichment, and operational improvement through a suite of SaaS products. Users of Near platforms can leverage audience, spatial, retail/commercial, and other data in a privacy-led environment. Near’s global solution scale is unmatched, covering 1.6 billion people, 70 million points of interest across 44 countries, and 250,000 mobile apps, among other unique datasets — and we’re just getting started.

Near Platforms integrate the most accurate, reliable, and recent online and offline datasets to deliver insights on day-to-day consumer behaviors, preferences, and attributes to F500 and global brands. These insights enable teams to identify and engage their most valuable customers and prospects. Using our intuitive and highly responsive SaaS platform, we maximize time-to-value by putting the power of these insights in the hands of our clients.

Founded in 2012, Near is headquartered in Singapore with North American HQ in Los Angeles, and offices in New York, London, Paris, Bangalore, Tokyo, and Sydney. Near is backed by leading investors including Sequoia Capital, JP Morgan Private Equity Group, Cisco Investments, Telstra Ventures, and Greater Pacific Capital.

Looking to get NEAR your customers? Learn more: @near, near.com, and on YouTube.
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