School Base Medical Manager - (MD/DO)

** ARNP are encouraged to apply ** 

Purpose

The School Based Medical Manager provides program leadership to ensure that care provided meets Neighborcare Health’s goals for quality, productivity, and patient satisfaction. Ensure School-based Health Centers (SBHC) operate within the guidelines set by Neighborcare management team and in accordance with laws and regulations. In addition to clinical responsibilities, the SBHC Medical Manager works with all members of the care team to provide quality patient care. The SBHC Medical Manager supports School-based Health Program lead team in developing, implementing and/or improving systems that affect and/or enhance clinic care and quality. The SBHC Medical Manager works collaboratively with the SBHC Clinical Supervisor on implementing the complex systems and processes necessary for the provision of school-based medical services. The SBHC Medical Manager is responsible for direct supervision of the SBHC Clinical Supervisor and SBHC Medical Provider team and supports clinical care improvement, quality, standards, policies and procedures for the medical care and health educators. The SBHC Medical Manager consults, collaborates, and implements clinic standards in cooperation with Neighborcare leaders and works in partnership and joint accountability with other team members to achieve Neighborcare’s Mission, Core Values, and Goals.  

Neighborcare Health offers a robust benefit package: Medical, Dental & Vision Insurance, 18 days of Paid Time Off, 9-Paid Holidays, Retirement with Matching, Life & AD&D, Pet Insurance, Employee Assistance Program, & More! This position is eligible for the Staff Referral Program.

In this position you will: 

Direct Clinical Work 

• Provide patient centered preventative care as well as, diagnoses and treatment of acute and chronic conditions,  
• Identify the need for referrals and provide overall care coordination in a team based setting 

Indirect Clinical Work 

• Assure accurate and timely completion of all clinical records 
• Complete paperwork in a team-based approach 
• Complete necessary paperwork for patient care. Such as, prior authorizations and communications with outside specialists 
• Timely response to communications and test results 
• Provide feedback to appropriate teams and/or individuals when necessary  

Supervision 

• Provide ongoing coaching and support to providers and other clinical staff related to clinical medicine, workflow, and patient experience of care 
• Provide supervision to providers through direct interactions or chart review 
• Work to ensure programs follow best clinical practices  
• Hire, train and orient providers on clinical operations and functions 
• Address individual safety or performance issues, develop mitigation plans and coordinate with the SBHC Lead Team and/or the HR Team as needed 

Administrative Duties 

• Monitor and communicate productivity to providers in partnership with clinic supervisor 
• Participate in NeighborCare leadership meetings and leadership development activities 
• Be a clinical champion for quality goals and QI work  
• Resolves issues identified by the team and escalates to the site lead team as needed 
• Leads a team of support staff to assure services meet or exceed the expectations of patients, coworkers, the public, and community standards 
• Develop and implement organization and strategic goals and key performance indicators  
• Assist in credentialing of staff, trainees and volunteers 
• Other assigned duties as needed

Key Skills, Knowledge and Abilities:

Required for this job: 

• Ability to work in a high pressure, time-sensitive, and complex health care environment. 
• Ability to effectively work with individuals of varying ethnicities, socio-economic levels, varying languages, cultures and sexual orientations 
• Ability to work with patients that have substance or mental disorders 
• Ability to treat opioid use with medication assisted treatments 
• Ability to meet and comply with HIPAA/Confidentiality policies and procedures and to handle confidential and sensitive patient and staff information 
• Experience working with interpreters in a medical setting  
• Demonstrate the ability to conduct discussions of a sensitive nature with staff and patients  
• Ability to build relationships while maintaining appropriate boundaries. 
• Ability to communicate effectively in person, email, and on the phone  
• Ability to develop collaborative working relationships that foster a positive working environment with an emphasis on teamwork 
• Attention to detail and ability to organize and manage time and tasks independently 
• Ability to prioritize work assignments and adjust tasks as needed 

Preferred for this job: 

• Fluency in languages other than English  
• Insertion and removal of long acting contraception  
• Experience with motivational interviewing skills 
• Unless ineligible, a Buprenorphine Waiver as a requirement for all medical providers with a DEA license (except School-Based Health Center providers).  Providers without this waiver will be required to sign up for this waiver after hire.  

Required qualifications:

• Graduation from an accredited School of Medicine or Osteopathy 
• Completion of a Family Medicine or Internal Medicine residency
• Licensed as a Physician (MD/DO) in the State of Washington
• Current board certification (Family Medicine or Internal Medicine) as appropriate to credentials
• Current BLS Certification
• DEA License  
• 1 year in a supervisor/manager position  

Preferred qualifications:

• Strong preference for experience as both a provider in direct patient care   
• Experience in leading and supervising people and/or teams  
• Contraceptive Implant Certification  
• Bilingual in a language frequently used by patients 
• Experience prescribing buprenorphine or other treatments for opioid use disorders, including past completion of a buprenorphine waiver certification course or specific continuing education to satisfy the requirements for the DEA's Medication Access and Training Expansion (MATE) Act.  
• Experience working in a school setting 
• Experience working in a leadership role with a diverse team of health care providers and administrators  

Our Mission 

The mission of Neighborcare Health is to provide comprehensive health care to families and individuals who have difficulty accessing care; respond with sensitivity to the needs of our culturally diverse patients; and advocate and work with others to improve the overall health status of the communities we serve. 

About our Service Commitments 

Our service commitments were created by staff members, leaders, board members and patients.  We use these as a guide and expectation for how we treat our patients and each other.  You may learn more about our service commitments here, https://neighborcare.org/about-us/service-commitments/ 

• Serving patients
• Serving each other
• A warm welcome
• Caring
• Respect
• Working together
• Trusting Relationship

About us 

For 50 years, Neighborcare Health has been caring for our neighbors with essential medical and dental care, counseling, outreach, health education and more in Seattle, Vashon, and our newest dental clinic in Olympia!  Our purpose is to improve health by engaging, educating, and empowering people in the communities we serve.  We are looking to hire the best talent to support our culturally diverse workplace and community.  

Compensation  

The wage range for the MD/DO position is a minimum of $74.50/hour up to $111.82/hour maximum. 

Compensation will be determined based on years of relevant experience.  

Union:  No 

Full job description will be provided during the interview process. 

#Work4NCH

Salary : $75