What are the responsibilities and job description for the Housing Specialist Supervisor position at Neighborhood Association?
Summary:
The successful candidate will be responsible to provide housing services to help clients understand and overcome personal or social issues affecting their housing. The housing specialist will cooperate with case managers across all work sites to develop service plans for clients to ensure permanent and stable housing and access to community sources. The specialist will be encouraged to be cross trained and have an understanding of the job functions within the Social Services Department.
Responsibilities:
The Senior Housing Specialist is responsible for, but not limited to:
Provide supervision to the Housing Specialists of their office site
Act as the liaison between the Assistant Director and Housing Specialists
Collaborate with program participants to develop service plans that correlate with resolving presenting problems and obstacles to maintaining housing stability
Assist in client intake, service planning, advocacy and referral services in the absence of a case manager
Maintain weekly or bi-weekly contact with clients to follow-up on service plan
Maintain records monitor case progress and enter case related information into AWARDS Database
Conduct and/or participate in housing related activities and workshops
Assist participants with obtaining and reinstating benefits
Assist participants in identifying financial resources
Advocate and submit applications for rental assistance grants through charitable organizations
Compile and submit packages to HRA for Rental Assistance Grants (Exceptions to Policy) and One Shot Deals
Make appointments with landlords and other housing agents to ensure individuals have housing leads in the event relocation from current housing is required
Work collaboratively with legal services staff to identify client readiness on legal proceedings
Treat all clients, visitors and employees with kindness, respect and dignity
Enforce facility rules and regulations to maintain compliance
Attend staff meetings and serve on committees as required
Maintain confidentiality and professionalism
Time management and prioritization
Maintain awareness of new trends and development in social services and related fields
Perform general clerical duties
Professional/ Personal Qualifications
Baccalaureate degree in Social Work, Psychology, Sociology, or related field with 2 years of direct social service experience
Associate degree in Human Service, or related field with 4 years of direct social service experience
High School Diploma/General Equivalent Diploma with 8 plus years of direct social service experience
Knowledgeable of the plight of the homeless and special needs populations
Knowledgeable of case work/case management methodologies
Commitment to the mission of the NAICA, Inc.
Proven ability to work collaboratively well with diverse groups
Proven ability to handle multiple tasks effectively under pressure
Strong organizational skills, detail-oriented, and efficient
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