Call coordinator

Neighborly
Danvers, MA Full Time
POSTED ON 7/10/2024 CLOSED ON 7/16/2024

What are the responsibilities and job description for the Call coordinator position at Neighborly?

  • Listen effectively to customer inquiries and concerns, and quickly determine the appropriate course of action; Transfer calls to the appropriate team within the Call Center;

Use a script when communicating the next steps to customers; Capture the customer's name, contact information, and the reason for their call in the Customer Relationship Management system...Hiring Fast >

Last updated : 2024-07-10

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