Residential Construction Manager

Position Title: Residential Construction Manager

Department: Residential Rehabilitation & Energy Services
Position Status: Full Time – 37.5 hours per week/Non-exempt

Reports To: Director of Residential Rehabilitation & Energy Services

Duty Station: Buffalo or Niagara Falls, New York

Organization: NeighborWorks Community Partners

Direct Reports: None

Salary Range: Compensation based on Experience; annual cost-of-living adjustment with opportunities to earn a merit increase and year-end bonus.

Benefits: NCP also offers a comprehensive benefits package.
ABOUT US

NeighborWorks Community Partners is on a mission to build and strengthen communities. We are a HUD Certified nonprofit organization that partners with fellow NeighborWorks Community Partners affiliates across Buffalo, Rochester and Niagara Falls to serve thousands of individuals and families across Western NY each year in creating homes, building personal wealth through homeownership, and growing a vibrant community around them by helping them to sustain their homes. As an organization, NCP values Partnership, Diversity, Innovation and Risk-Taking, Sustainability and Integrity. If these values align with your own and the thought of working in a team environment to deliver superior quality customer service appeals to you, we are interested in hearing from you!

ABOUT THE POSITION

This position offers the opportunity for considerable professional and career growth. NeighborWorks Community Partners is a growing, dynamic organization with many opportunities ahead.

Typical Responsibilities

• Maintain expertise with the residential construction arenas. This includes keeping current on trends or changes in the field of residential construction that may impact NeighborWorks Community Partners Niagara Falls/Buffalo services.
• Ability to perform inspections, produce inspection reports and project cost analysis.
• Provide construction management services to customers. This includes development of a comprehensive scope of work, specifications and submissions, that will be sent out to all bidding contractors. Handle bid openings and contract awards for each project. Manage site visits and contractor payouts. Resolve customer/contractor conflicts and warranty issues. Ensure completion of all required contract documents and reports.
• Assure compliance with regulatory statutes
• Ability to learn and input data into Home Developer Pro spec writing software program
• Accountability to production goals

General Organizational Tasks

• Assure that internal documents and tracking are completed for each customer
• Represent NeighborWorks Community Partners in a manner that will foster and cultivate positive relations with volunteers, partners, media, donors and sponsors. This will include representation at events, as appropriate.
• Other tasks that may be required to assist the Director of Residential Rehabilitation and Energy Services and any other tasks that may be required to fulfill the objectives of the agency
• Other tasks that may be required to fulfill the objectives of the agency.

Preferred Experience and Qualifications

• Knowledge of basic principles of Residential Construction, Inspections, Building Codes
• A minimum of four years education and/or experience in residential construction
• Possess strong customer service skills and a willingness to help people.
• Strong computer skills; familiarity with Microsoft Office Suite and windows operating system
• Strong organizational and communication skills
• Ability to handle multiple projects at any given time and meet deadlines
• Travel is required; reliable transportation and valid driver’s license required
• Excellent time management and self- discipline a plus.

KEY SKILLS AND ATTRIBUTES

Customer Service – Works with the NeighborWorks Community Partners team to provide first class customer support to internal and external stakeholders. Due to the high level of customer interaction that is instrumental to the success of this position, considerable attention will be given to the candidate’s character and temperament.

Collaborative - Is outgoing, personable and passionate about working with people to further the organization’s mission.

Industry Knowledge – Must be knowledgeable in field of work with a commitment to staying current with trends, issues and initiatives relative to all aspects of these areas.

Strong Communication - Is outgoing, personable and passionate about working with people.

Relationship Builder - Can build respectful relationships with NCP clients.

Professionalism - Represents NeighborWorks Community Partners in a manner that will foster and cultivate positive relations with customers, fellow team members and community partners. Is detail-oriented with good follow-up.

WORK ENVIRONMENT

NCP has offices in Buffalo, Rochester and Niagara Falls, and the candidate must be willing and comfortable communicating through video conferencing and telephone, as needed. The right candidate will be comfortable using the tools provided to break down language barriers for customers who do not speak English, which may include a translation service, or staff translator. Must also be able to work successfully with a diverse range of individuals including customers, volunteers, and agency partners. One must be self-motivated, flexible, persistent, organized and attentive to detail. Reliable transportation is required. We are an Equal Opportunity Employer. Resumes will be accepted until the position is filled.

Job Type: Full-time

Pay: From $44,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: One location