What are the responsibilities and job description for the Host position at Neiman Marcus Group?
Restaurant Host - St. Louis-()
Description
Neiman Marcus Group is a relationship business that leads with love in everything we dofor our customers, associates, brand partners, and communities.
Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences.
Your Role
As a Restaurant Host you will greet customers, provide accurate wait times, and escort customers to their tables. You will have an impact on the customer experience by providing a warm and accommodating experience.
This job will be onsite and will report to the Restaurant Manager.
What You'll Do
- Monitor server performance to ensure smooth service during the customers dining experience
- Observe proper telephone etiquette
- Handle reservations through OpenTable platform and any additional inquiries regarding hours of operation, specials, and events
- Organize reservations, maximize seating during operating hours, and optimize staffing and customer traffic
- Fulfill duties that may involve lifting objects (e.g., tables, chairs, and highchairs)
What You Bring
- Customer Service experience
- Knowledge of OpenTable platform
- Associate will have a flexible schedule
- Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
Qualifications
Primary Location
United States of America-Missouri-Saint Louis-Saint Louis-St. Louis Store
Restaurant / Food Services
Job Posting
May 20, , 12 : 31 : 45 PM
Overtime Status
Non-exempt
Last updated : 2024-05-21
