ServiceNow Developer

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

Nelnets ServiceNow Developer has primary responsibility of system integrity, data integrity and credibility of Nelnets ServiceNow platform. This position provides the day-to-day support and development of ServiceNow, including but not limited to updates, enhancements, configurations, and reporting.

A SERVICENOW DEVELOPER WILL.

Act as the ServiceNow subject matter expert, ensuring its success as the unified system of record

Design, maintain, and implement technical solutions, specifications, and documentation for various-sized projects or daily support initiatives

Primary contact for end users and technical stakeholders to offer assistance for ServiceNow system configuration, planning, requirements gathering, training, and report generation

Develop a thorough understanding of Nelnet business needs and processes in order to assist with recommendations for automation where appropriate

Provide post-implementation and upgrade support including, but not limited to, monitoring application performance, debugging support, and system/unit testing

Keep abreast of advancements and changes in the ServiceNow platform and develop an understanding of how new features can be leveraged to provide business solutions.

EXPERIENCE/EDUCATION/COMPETENCIES

YOU SHOULD HAVE

Past experience with ServiceNow platform development across multiple modules

Significant experience with Javascript, HTML, and CSS.

Strong communication and interpersonal skills with technical and non-technical audiences

Excellent organization skills and an ability to follow issues/requests to completion

Knowledge of Agile framework for managing development work

Passion for providing great customer service

Ability to obtain a security clearance

IT WOULD BE NICE IF YOU ALSO HAD

Bachelors degree in Information Technology or related field

ServiceNow Certified Developer Certification

Familiarity with ServiceNow Employee Center and ES6

Experience with ServiceNow Integration Hub and RESTful API integrations with external systems (Active Directory, MS Teams, Workday, etc)

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK ([ Link removed ] - Click here to apply to ServiceNow Developer .

Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at

Nelnet is a Drug Free and Tobacco Free Workplace.

You may know Nelnet as the nations largest student loan servicer but we do more than that. A lot more. Were also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and thats just a shortlist). For over 40 years, weve been serving our customers, associates, and communities to make dreams possible.

EEO Info ([ Link removed ] - Click here to apply to ServiceNow Developer | EEO Letter ([ Link removed ] - Click here to apply to ServiceNow Developer | EPPA Info ([ Link removed ] - Click here to apply to ServiceNow Developer | FMLA Info ([ Link removed ] - Click here to apply to ServiceNow Developer