Software Analyst

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

The Software Analyst designs software solutions for Product needs by collaborating with the Product Owner, Business Stakeholders, and Software Engineers. In addition, the Software Analyst ensures the Development Team clearly understands business needs and leads the effort to design effective, simple and creative solutions. They also elicit, analyze and communicate detailed functional requirements within the agile development process.

Who we are:

We are FACTS Student Information System (SIS), and just like our parent company, Nelnet, we are dedicated to diversification and growth. We are people driven. As opportunities arise to diversify and apply our customer service and software expertise, we look to develop our associates to grow right alongside the company. Things move fast here so were agile and innovative in how we work, consistently looking at how we can improve. Were only as good as our people thats where you come in.

What youll do:

As a Software Analyst at FACTS SIS, you will be a key component of the application development process. You will design software solutions for Product needs by collaborating with the Product Owner, Software Engineers and other team members. In addition, you will ensure the Development Team clearly understands the business needs and will lead the effort to design effective, simple and creative solutions. You will also elicit, analyze and communicate detailed functional requirements within the agile development process.

As a Software Analyst, a typical day might include:

• Provide functional/technical requirements elicitation, analysis, solution design, and testing support.

• Translate Product Owner business objectives into actionable functional/technical requirements.

• Partner with the Product Owner to ensure the Development Teams comprehension of the business needs and the solutions being developed fully support the business objectives, functional requirements, and user interface requirements.

• Resolve impediments related to software requirements.

• Participate in design reviews and team reviews to assess test cases, documentation, and other specifications around the project.

• Help determine and recommend steps for implementing/integrating new software and procedures.

• Identify issues/gaps in designs or implementations and recommends solutions.

• Identify and communicate risks to the Product Owner.

• Troubleshoot applications and contribute to technical resolutions for research tickets or impediments.

• Provide post-implementation support.

• Assist with user training and related artifacts.

• Monitor DevOps processes, capture metrics, and provide insight and ideas on improving efficiency.

You Have:

• Bachelors Degree or commensurate experience.

• 2 years of experience with NBS products or in a similar position with another company.

• Experience in designing, developing, implementing, and managing technology solutions.

• Experience with SQL.

• Working knowledge of software technology and broad business knowledge.

• Established skills in technical examination and analysis.

• Ability to think conceptually and have an adaptable and flexible mindset.

• Strong attention to detail.

• Problem-solving and troubleshooting skills.

• Respectful and collaborative with the ability to adapt to change.

• Focus on delivering value through continuous learning and pride in ownership.

We Have:

• Opportunities to work with current and cutting-edge technologies.

• A culture of innovation -- youll be surrounded by people who think outside the box and are constantly looking for ways to improve, just like you do.

• An agile team with dedicated people we care about you and work hard for each other.

• A diversified group of people varying in age and ethnicities

CO Residents: Salary Range $75k-$95k

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK ([ Link removed ] - Click here to apply to Software Analyst .

Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at

Nelnet is a Drug Free and Tobacco Free Workplace.

Salary : $75 - $95