Transportation Supervisor

POSITION SUMMARY:

Here at Nemacolin, our associates know to “Expect the Unexpected” – You have come across the career opportunity where entertainment and excitement are the job description. This position must be committed to making every experience memorable all while having fun and relishing the incredible atmosphere of the resort.

Do you like teaching people? Do you find yourself approachable? Do you have burning desire to help people? If you answered yes to these questions, then we would like to speak with you. Nemacolin is looking for a Transportation Supervisor to assist with the daily administrative tasks the department handles!

ESSENTIAL FUNCTIONS:

(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)

• Daily reading of logbook and pick-up of daily event sheet

• Required to hold team accountable for cleaning both exterior and interior of vehicles.
• Ability to teach drivers how to interact with guests that have high expectations.
• Provide team with information about resort facilities, activities, and services.
• Greet and make eye contact with all guests entering the vehicle.
• Make deliveries to guests’ rooms, when required.
• Dispatch other shuttles as needed.
• Serve as Dispatcher when needed.
• Perform transportation off property.
• Courteous communication on hand-held radios between dispatcher and other drivers
• Must stay in a continuous loop throughout property.
• Serve as a liaison between guests and management.
• Transport Associates to and from their destination (work and housing locations)
• Other Job duties assigned.
• Encode Transportation Invoices
• Able to communicate with guests and group coordinator to book transportation on and off property.
• Able to understand and send daily reports like the Transportation Grid
• Train, coach, and develop all shuttle drivers.
• Other Job duties assigned.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• High school diploma required.
• Must have strong interpersonal and relationship skills.
• Have the ability to adapt under pressure and take direction.
• Must be willing to work varied hours.
• Must be able to drive standard and automatic transmissions.
• Customer-service oriented
• Excellent communication skills
• Must possess a valid driver’s license.
• Must be able to speak English.
• Must be able to work flexible hours, including nights, holidays, and weekends.

This job description cannot possibly include a complete comprehensive listing of all the activities, duties or responsibilities that may be require by the organization and/or members of management. It reflects management’s assignment of essential functions, but it does not prescribe or restrict the additional tasks that may be required.

WHY WORK FOR NEMACOLIN?

Kick-start your career at Nemacolin, a world-renowned luxury resort nestled in southwestern Pennsylvania. Nemacolin boasts an unparalleled blend of elegance and adventure, offering an array of amenities that redefine luxury. With two Forbes-rated hotels from which to choose, guests are treated to the epitome of comfort and style. A five-star, five-diamond restaurant sets the stage for exquisite dining experiences, while our on-site wildlife habitats bring animal encounters to a whole new level. The opulent spa, championship golf courses, and a range of outdoor activities, including fly fishing, skiing, and snowboarding, provide a holistic and exciting getaway.

As a part of the Nemacolin team, you'll have the chance to work in a dynamic and supportive environment where your skills and passion will flourish. We believe in fostering growth and providing our team members with opportunities to shine and advance in their careers. Join us in delivering unparalleled experiences that leave lasting memories for our cherished guests and members. Real Life Magic meets boundless opportunity at Nemacolin. Come, be a part of it!

ASSOCIATE PERKS:

What is in it for you? As a Nemacolin associate, you won’t just have a bright future — you’ll have a bright present! You are invited to join our warm, supportive community, where you’ll enjoy competitive wages, exciting events, a full suite of benefits, discounts, and perks, and access to amenities at our associate community, Wisteria.

• Attractive 401(k) plan
• Paid vacation, holidays, and personal hours
• Family medical, dental, and vision insurance. Long-term and short-term disability insurance
• Employee and educational assistance program
• Up to 40% off Retail, Spa, Activities, Food and Beverage at the Resort
• On-site uniform and dry-cleaning services
• Discounted meals during breaks in associate break areas
• Wisteria Associate Community
  • Wisteria is Nemacolin’s way of showing our appreciation to our associates. This neighborhood is exclusive to associates and contains a Pub, Market, and Fitness Center. As a member of Team Nemacolin, you’ll enjoy these exclusive amenities.
• Associate Recognition programs
  • Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and their ability to consistently exceed guests’ expectations.

Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs:

• Opportunities for advancement – At Nemacolin, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our upper-level managers began in entry-level positions and advanced into their current roles.
• Mentoring and coaching programs – As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice, and encouragement along the way.

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