What are the responsibilities and job description for the Onboarding Catalyst position at NemoursCareerSite?
Nemours is seeking an Onboarding Catalyst (Culture and Talent Development) to join our Nemours Children's Health team in either Jacksonville, Florida, Orlando, Florida or Wilmington, Delaware.
This is a Hybrid position.
This position is responsible for creating processes that help connect newly hired associates with essential organizational operations which include gathering data on the candidates’ experience with the recruitment process and ensuring new associates are receiving the world class onboarding experience Nemours Children’s Health System strives for. The position will involve collaborating with new hires and organizational leaders to help cultivate and support engaging partnerships that will enhance the new hire experience. Duties include identifying and welcoming new hires with prepared onboarding essentials and partnering with leadership to help create an outstanding onboarding experience for new hires. This role will also provide the opportunity to advance new associates’ development by helping coordinate workshops, seminars, and meetings to ensure work needs are met for optimized performance. He/She/They will assist with and facilitate parts of orientation sessions to familiarize new associates with Nemours Children’s Health System. The ideal Onboarding Catalyst should be a great communicator, connector, empathetic listener, mentor for the new associates, dedicated to a providing a high level of customer service, and have a keen attention to detail.
- Provides timely delivery of a range of in-person and virtual services to managers and supervisors connected to the development and implementation of onboarding strategies for creating and sustaining a high performing organization.
- Uses identified instruments and surveys (e.g., Survey Monkey, Engagement Metrics, Microsoft Office, and vendor platforms) to measure results, update dashboards, analyze individual and group behavior, and collaborates with the Culture & Talent Development team and HR throughout the enterprise with a continuous improvement approach to the associate on-boarding experience.
- Supports and facilitates on endeavors to firmly entrench the Standards of Behavior in Nemours culture in partnership with Culture and Talent Project Manager.
- Provides support and facilitation of change management, organization effectiveness and performance management programs.
- Works in partnership with the HR Culture and Talent, Talent Acquisition, Business Partners, and HR leadership to orchestrate cultural and change initiatives that support Nemours’ strategies and goals, primarily connected to onboarding and retention efforts.
- Serves as a conduit to bring connectedness to align various on-boarding efforts across the associates’ first year onboarding process. Provides visioning, feedback, and opinions to help drive the overall success of the team.
- Takes a continuous improvement perspective to overall job to reduce redundancies and increase efficiencies.
- Approximately 15-20% travel required to enterprise locations based on organization and team needs.
- All other duties as assigned that help support the Culture and Talent Development team.
Job Requirements
- Associate's Degree required.
- Minimum of one (1) to three (3) years experience required.
- Customer service/support experience preferred.
- Approximately 15-20% travel required to enterprise locations based on organization and team needs.
