What are the responsibilities and job description for the Account Manager position at NES Fircroft?
The Account Manager will be the key driver and owner of NES Fircroft's services with one of our key Client Accounts. This position will be responsible for workforce planning, recruiting, compliance and ensuring first class service to client and contractors through relationship building.
Responsibilities:
- Establish yourself as the key point of contact to all contract staff, ensuring a responsive attitude, consistency in approach and providing first class service
- Demonstrate consistent performance in sourcing leads and securing quality vacancies for the Contract Recruitment team to work.
- Drive the performance of the recruitment team in order to deliver against live requisitions on the account.
- Willingness to recruit on vacancies for key Client Account as required.
- Establish a personal brand, becoming recognized as an industry subject matter expert for the given client, through networking and delivering value-adding solutions to the client locally and globally where applicable.
- Ensure input to improve NES Fircroft's supplier position with client. Process improvement and competitor analysis will help progression.
- Demonstrate commitment to work with internal departments in support of invoicing and credit control for matters relating to client.
- Detailed knowledge of contractual terms in place with the client along with compliance requirements.
- Represent NES Fircroft externally to referral opportunities, in a manner which allows you to efficiently identify candidate needs and establish the features and benefits that our business can deliver to overcome such needs.
- Successfully supporting NES Fircroft bids, tenders, and proposals for the client account, in collaboration with commercial team.
- Work closely with regional peers to support development of global business opportunities.
- Share lessons learned and best practices with the wider team in relation to your account.
- Lead through to completion all requests for information (RFI) from the client adhering to deadlines provided.
- Identify and develop new revenue generating projects/business units/geographies for the account.
Experience:
- 2-3 years Sales or Account Management experience, or related experience and/or training
- Outgoing and engaging personality with a proven track record in Account Management and/or Business Development
- Strong Customer Service skills
- Attention to detail
- Determination to achieve objectives
- Ability to multi-task and produce results
- Previous knowledge of staffing is advantageous
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
- Commission pay
Ability to commute/relocate:
- Orlando, FL 32817: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Work Location: One location