What are the responsibilities and job description for the Field Service Technician position at NES Fircroft?
Locations:
Performs mechanical repair, process startup and customer training of supplied equipment located at customer facilities.
Provides customer operational and mechanical technical assistance to existing installations.
Train new company service technicians.
Responsible for in house assembly and repair of new or second hand equipment and rebuilds of customer owned equipment when not performing field service activities.
Primary Responsibilities - Field Service
- Kentucky, Ohio, Pennsylvania, Indiana, West Virginia, Virginia (2-3 positions preferred)
- North Carolina, South Carolina, Georgia, Mississippi, Florida (1 position preferred)
- Texas, Arizona, New Mexico, Mexico w/work visa in USA (Must speak Spanish) (1 position preferred)
- Texas (Dallas area) Kansas, Missouri, Oklahoma (1 position preferred for right candidate)
Performs mechanical repair, process startup and customer training of supplied equipment located at customer facilities.
Provides customer operational and mechanical technical assistance to existing installations.
Train new company service technicians.
Responsible for in house assembly and repair of new or second hand equipment and rebuilds of customer owned equipment when not performing field service activities.
Primary Responsibilities - Field Service
- Confer with responsible technical personnel on proper implementation of field service activities.
- Verification of proper installation of supplied equipment using safe lifting/rigging practices
- Manage, as well as, hands-on field service execution of repairs while ensuring a timely flow of information and coordination of work that includes creative thinking.
- Perform as required, mechanical service, installation checkout and process startup.
- Prepare daily and weekly field service reports along with supporting pictures/documents used for billing purposes. Also required for future reference in reviewing historical data specific to the equipment and jobsite conditions
- Assist and advise spare parts recommendations to customers relative to technical matters and critical on-hand parts.
- Assist in the promotion of spare parts and repair business.
- Current OSHA training and wears appropriate Personal Protection Equipment (PPE) as required for each specific jobsite
- Travel – required full time as scheduled
- Perform as required, in-house repair work or new equipment assembly
- Assist in the maintenance of all rental / pilot units.
- Assist as required with spare parts, equipment, and repair orders.
- Assist as needed in test trials (setting up, assisting in running the tests, and cleanup)
- Execute quality control procedures and inspection on subcontracted and vendor items.
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