What are the responsibilities and job description for the Help desk position at Nesco Resource?
IT Administrator Help Desk
- Saint Charles, MO
- Contract opportunity.
- Order and deploy systems to new and existing employees, provide new hire IT onboarding.
- Help Desk support and maintenance : End User ticket resolution and systems warranty / repair management.
- Participate in weekly on-call rotations and or after-hours support as needed.
- Maintain and support IT systems with emphasis on security and vulnerability remediation.
- Infrastructure : Servers & Storage, Networking, Wireless, Remote Access, Virtualization.
- Maintain and oversee all aspects of the division infrastructure including upgrade and installation of new hardware and software.
- Troubleshoot problems with systems and programs.
Education :
Degree / Certification or related areas and / or equivalent experience.
Experience / Skills :
- Effective communication, organizational and critical thinking skills.
- 3 years of experience working in IT or related fields of study
- PC troubleshooting and networking knowledge
- Proficiency with Microsoft Office and productivity suites
- Excellent virtual / phone presence and verbal communication skills
- Certifications preferred : A , Network , Security
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. COM041
Last updated : 2024-03-02
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