Customer Development Manager (Remote)

Nestle
Hoboken, NJ Full Time
POSTED ON 10/7/2023 CLOSED ON 11/7/2023

What are the responsibilities and job description for the Customer Development Manager (Remote) position at Nestle?

As a leader in the science of nutrition, Nestle Health Science believes in empowering healthier lives for patients and consumers through a rich product portfolio featuring top brands such as Garden of Life, Nature's Bounty, Vital Proteins, Nuun, Persona Nutrition, BOOST, Carnation Breakfast Essentials, Peptamen, Compleat Organic Blends, and more, as well as through Aimmune Therapeutics, a biopharmaceutical company developing therapies to prevent, manage and treat food, GI and metabolic-related diseases.

Our team members are challenged to make a genuine impact and play an integral role in driving the business forward. We embrace a dynamic culture that always puts the consumer first, and where ownership, accountability and agility are celebrated at every level. To help our people thrive, we offer expansive career growth potential, the opportunity to work alongside and learn from talented colleagues with diverse backgrounds and skill sets, and a range of best-in-class benefits.

We have more than 11,000 employees around the world, and products available in over 140 countries.

This position is not eligible for Visa Sponsorship.

The Customer Development Manager is responsible for the functional management, leadership and execution of all sales related activities for assigned accounts in the Foodservice & Vending Channel. This role will support the Nestle Health Science brands such as Vital Proteins, Orgain, Nuun, Carnation breakfast Essentials, and BOOST.

This is a remote role. The ideal candidate will be located near a major airport.

Responsibilities:

  • Lead and drive the growth of the brand in Foodservice, Vending, and Impulse channels across the U.S.
  • Develop strategic and winning relationships throughout market.
  • Establish strong working relationship with all internal teams including Customer Strategy, Finance, and Customer Service.
  • Strategically manages the broker and distributor network to aggressively enter channels quickly and successfully.
  • Detailed understanding of the Customers go-to-market model including Category Management strategy
  • Deliver target Budget plan and new product distribution goals.
  • Execute our brand and category growth strategy that align with the customer.
  • Identify new opportunities for growth; develop and implement strategic written sales plans in accordance with corporate goals.
  • Maintain clear understanding of customer objectives and liaise with RVP to develop operational plans to manage execution and measure results.
  • Relationship management with account cross functional areas, Corporate and divisions.
  • Foster and grow existing and new relationships within account, gaining a deep understanding of current and potential future needs of our customers.
  • Educate our business partners on our products, retail goals, and measurement of success.
  • Deliver customer presentations that demonstrate innovation, shelf positioning, promotions, communicate pricing, etc.
  • Manage daily business in partnership with customers, including: UPC product/item setup, maintenance, logistics and inventory management.
  • Sell-in new products and all promotions to qualified retailers; ensure full-line distribution of products (new & existing items).
  • Work with customers to implement Retail initiatives and monitor Retail standards.
  • Ongoing contract management that focuses on strategic alignment and designed to strengthen both the customer and NHSc market position.
  • Responsible for working with agencies to input Trade Investment Management (TIM and Osprey): system input, trade fund management, direct sales forecasting and projection activities for the company.
  • Strong Trade management/budget processing and an efficiency that focus on a strong ROI.
  • Monthly reporting, sales analytics and insights; understand go-to-market strategy and how to maximize sales efficiency.
  • Perform other duties as required.
  • P&L management within respective account coverage.

Experience:

  • Bachelor's degree in business or related field preferred.
  • 5 years' experience; 2 years Managing Large Customers.
  • Sales experience with Vistar, Foodbuy (Compass, Canteen), Aramark, Sysco, USFS, GFS, or DOT Foods.
  • Experience in consumer goods.
  • Experience managing and leveraging broker teams.
  • Prior experience using syndicated data to determine customer needs and establish the most effective pricing and promotional activities that will increase sales and market share for the company and its customers.
  • Knowledge regarding Project Management, and experience with setting up and managing projects in a complex, fast-moving environment.
  • Knowledge regarding relationship management, experience and mindset to work with partners in building initiatives that deliver on goals.
  • Strong cross functional relationships with assigned accounts
  • Proficient in MS Office Suite (Word, Excel, Power Point, etc.)
  • Travel up to 25% of the time

Preferred Skills:

  • Ability to manage multiple priorities and multiple brands/categories
  • High level of organizational skills, good written and oral communication skills
  • Ability to work independently and meet deadlines
  • Must be able to multi-task and follow-up when responses are needed
  • Deep understanding of the assigned Customer and how to develop demand creation plans
  • The ability to utilize creativity and push beyond the obvious, comfortable going into "unchartered" territory in setting out recommendations and goals
  • Problem solver with a solutions oriented mindset
  • Must be a dynamic leader who can push past obstacles and overcome objections
  • Understand the value of listening to customers, gaining insights and moving objectives forward
  • Must be an articulate communicator who can quickly synthesize data
  • P&L management and strong financial acumen

Requisition ID:263761

Theapproximate payrange for this position is $108,000 to $122,000.Please note that thepay rangeprovided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.

Nestle offers performance-based incentives and acompetitive total rewards package, which includes a401k with company match, healthcare coverage and a broad range ofother benefits. Incentives and/or benefit packages may varydepending on the position.

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestle. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestle seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestle home.

The Nestle Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship.

 

Salary : $108,000 - $122,000

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