Content Management - Content Management Specialist

Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500 employees globally, with over 30 locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap Right Talent Right Time Right Place Right Price and acting as a Career Coach to our consultants.

Title: System Specialist, Content Management 
Duration: 06 months
Location: Princeton Pike, NJ

Pay: $31.42/hr on w2

Job Description:
At Client, we are inspired by a single vision transforming patients lives through science. In oncology, hematology, immunology and cardiovascular disease and one of the most diverse and promising pipelines in the industry each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

Position Summary
The strategy of the Content Management team is to create and evolve a global end-to-end content management capability and expertise to support the organizations business needs while driving efficiencies and effectiveness, defining operating models to support execution, drive and define processes and procedures, and manage day-to-day operations of the capabilities.

Content Management Capabilities
Assist with the implementation of the US & Non-US Medical/Legal/Regulatory (MLR) review and approval process within the Veeva global enterprise review and approval system.
Support the daily operations of the enterprise MLR process and administrative management.
Support the team with the development of training resources.
Manage and maintain MLR system administration and user access support for all markets including internal and external users.
Provide Level 1 support to internal and external system Users.

Key Responsibilities
Responsible for Level 1 client support providing all enterprise system Users with business guidance and recommendations regarding the MLR workflow process.
Able to identify and escalate technical issues to management team and Level 2 technical support when needed
Ability to provide User facing online/remote support training for US and Non-US markets.
Provide daily system operations support including, but not limited to, managing User access and permissions, onboarding, and maintenance of User access records for auditing purposes.
Responsible for executing User Acceptance Testing in support of system releases.
Ensure all user access requests are completed accurately on a daily basis.

Qualifications & Experience
4-year Bachelors degree
1-2 years proven experience supporting MLR workflow processes and administration including Veeva PromoMats is preferred.
Familiar with creating system support training materials for a diverse audience.
1-2 years experience in pharmaceutical or regulated industry.
Ability to understand detailed complex processes and requirements in order to provide training and support to users.
Ability to know when to raise issues to management in a professional manner for guidance and resolution.
Demonstrates interpersonal and client support skills, including face-to-face and remote interactions.
Ability to work harmoniously as part of a team with diverse responsibilities while building relationships and alignment across matrix teams.
Must be able to manage multiple priorities in a fast-paced environment utilizing excellent planning, prioritization, management, and organizational skills
Excellent communicate skills able to provide clear, concise, written, and verbal guidance and written instructions, particularly for detailed system training and complex system information.
Experience with (but not limited to): Microsoft Office and MAC products; Adobe Acrobat and E-Learning software; SharePoint sites and Veeva PromoMats

Why You Should Apply
Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
Client recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

Additional Job Requirements:
None

Why work with us - At Net2Source, we believe everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit inwith an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand outwith opportunities to have a strategic impact, innovate, and take necessary steps to make your mark. We help clients with new skilling, talent strategy, leadership development, employee experience, transformational change management and beyond.

Equal Employment Opportunity Statement:
Net2Source is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Awards and Accolades:
America's Most Honored Businesses (Top 10%)
Awarded by USPAAC for Fastest Growing Business in the US
12th Fastest Growing Staffing Company in USA by Staffing industry Analysts in the US (2020, 2019, 2020)
Fastest 50 by NJ Biz (2020, 2019, 2020)
INC 5000 Fastest growing for 8 consecutive years in a row (only 1.26% companies make it to this list)
Top 100 by Dallas Business Journal (2020 and 2019)
Proven Supplier of the Year by Workforce Logiq (2020 and 2019)
2019 Spirit of Alliance Award by Agile1
2018 Best of the Best Platinum Award by Agile1
2018 TechServe Alliance Excellence Awards Winner
2017 Best of the Best Gold Award by Agile1(Act1 Group)
Thanks & Regards,
Mohit Pyasi
Lead Recruiter
Phone| Direct No. (201) 500-9908   |Email: pyasi.mohit@Net2Source.com  
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