Clinical Dietitian Liaison Full Time

NELC is of the fastest growing home infusion therapy services company in New England and is the region’s only non-profit home infusion provider. NELC is a hospital collaborative serving more than 57 hospital systems in Maine, New Hampshire and Massachusetts. NELC was created by local hospitals to ensure their patients have access to a provider that reflects their commitment to excellence in patient care, quality and service. Like our owner hospitals, NELC provides patient focused care.

For more information, visit our website at www.nelifecare.org

New England Life Care currently has a full time, Clinical Dietitian Liaison in our Woburn, MA branch. This position is Monday – Friday 8AM -5PM and occasional weekends.

Offering a $5,000 sign on Bonus!

Job Summary:

The Clinical Dietitian Liaison has three primary job responsibilities.

• S/he provides clinical assessment of patients referred by the member hospitals for home infusion therapy to determine their capabilities to safely receive services at home with NELC.
• S/he is responsible for developing and implementing strategies to capture all referrals from the member hospital’s system of care (e.g. inpatient, ambulatory, etc.).
• S/he is responsible for relationship building with hospital staff for quality coordination of care between hospital and home.

Primary Responsibilities:

• Gathers and communicates to NELC’s intake department demographic, clinical and reimbursement information on patients referred to NELC.
• Develops relationships and seeks opportunities to bring all potential home infusion referrals to NELC. This may include developing relationships within the hospital, among ambulatory care providers and within the member hospital’s care providers (e.g. urgent care, SNF, etc.)
• Communicates results of insurance verification to hospital discharge planner and/or patient. Assists NELC reimbursement department in exploring all possible sources of reimbursement.
• Assesses needs and abilities of the patient and caregivers. Participates in developing a patient specific training plan and plan of care. Participates in patient training when appropriate.
• Facilitates the discharge or referral process by relaying orders and documentation necessary for discharge or referral to the appropriate NELC departments.
• Acts as clinical liaison between NELC and all appropriate departments at the hospital or the hospital’s system of care. This includes, but is not limited to, the medical staff, care coordination/ case management, social services, pharmacy and nursing departments.
• Assists in coordinating services with other home health agencies.
• Monitors active and pending NELC patient status while hospitalized and provide ongoing communication re: patient status to appropriate NELC staff.
• Maintains a patient case load averaging between 15 and 20 patients.
• Comprehensively documents all interactions with patient and members of the healthcare team in the patient record and/or electronic progress notes.
• Effectively communicates patient requirements and changes in patient status to appropriate members of NELC infusion and reimbursement teams as well as the Home Health Agency (HHA) staff involved in meeting the patient’s home health needs.
• Participates in daily patient care meetings and case conferences as required.
• Participates as a member of the hospital’s care management team in hospital rounds, to identify and actively manage patients who may be referred for infusion and provides advice and recommendations to hospital care team
• Ensures that confidentiality of patient information is maintained in accordance with state and federal HIPAA Privacy and Security regulations.
• Accurate completion and reimbursement determination of therapy specific reimbursement checklists such as Medicare TPN, Medicare ENT, Medicare Cardiac, etc., as required by payer or NELC guidelines

Educational Requirements:

• Bachelor of Science in Food and Nutrition or Bachelor of Science in Nursing from an accredited college / university required.
• Completion of supervised dietetic internship at an accredited program required.
• Two (2) years’ experience in hospital or homecare nutrition services specifically with nutrition support patients required.
• Two (2) years’ experience in hospital or homecare nursing experience.

Requirements:

• Registered Dietician license in good standing in the state(s) where providing care / services required.
• Valid driver’s license required.
• Excellent driving record required.
• Knowledge of HIPAA Privacy and Security Regulations preferred.
• Knowledge of JCAHO accreditation process and overall JCAHO standards preferred.
• Excellent patient assessment skills required.
• Ability to communicate effectively with all customers and members of the healthcare team verbally and in writing.
• Good interpersonal skills required.
• Good organization skills required.
• Ability to work independently as well as a part of a team required.
• Working / practical knowledge of microcomputer systems including patient documentation systems, Microsoft Office (Word, Excel, Outlook).
• Dependability in attendance and job performance required.

Preferences:

• Current BLS Certification preferred.
• Working / practical knowledge of home infusion therapy administration / equipment use preferred.

EOE

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Medical Specialty:

• Critical & Intensive Care
• Geriatrics
• Home Health
• Surgery

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• On call
• Overtime
• Weekend availability

COVID-19 considerations:
All NELC employees are required to be vaccinated against Covid 19.

Education:

• Bachelor's (Preferred)

Language:

• English (Preferred)

License/Certification:

• RN/ LPN License (Required)
• Registered Dietitian license (Required)

Work Location: Multiple Locations