What are the responsibilities and job description for the Retail Sales Associate position at New England Spas?
New England Spas is seeking to hire a retail associate to become and expert in hot tub supplies and accessories! This person will deliver premier customer service, assist with retail and administrative operations of the store, and assist customers in finding the right products and accessories for their hot tubs. Join a great company that has been serving the area for over 40 years!
This position can be full-time or part-time – flexible hours can be arranged. Weekend availability is required.
RESPONSIBILITIES:
- Become a chemical and accessory sales expert
- Have knowledge of spas and the sales process
- Grow revenue of the retail department
- Greet customers
- Answer the phone
- Respond to and handle customer complaints and be able to troubleshoot service issues
- Open and/or close the store; perform register reconciliation and register payment listings
- Attend trainings, as needed
- Keep the retail area clean, organized and stocked
- Assist with the sales floor daily duties
- Participate in yearly stock inventory
- Organize and maintain the stock room/storage, customer pick up areas; keep neat and orderly
- Handle customer special orders
- Prepare shipping orders
- Assist in the design and maintenance of showroom displays and signage
- Perform water care lessons with new customers
- Other general duties as assigned
See what it's like to work at New England Spas! Paste the link into your browser:
https://www.youtube.com/watch?v=tI-mb8lnwik
Job Types: Full-time, Part-time
Pay: $15.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekend availability
Supplemental Pay:
- Bonus pay
- Commission pay
- Signing bonus
COVID-19 considerations:
All customers are required to wear a mask in New England Spas facilities.
Work Location: One location
