Digital Delivery Manager (Project Manager)

DE6632924

Digital Delivery Manager (Project Manager)

MAXIMUS, Inc.

Princeton, NJ

Bachelor's Degree

3 years

40

Full Time, Regular

First (Day)

Job Description SummaryMaximus continues to grow our Digital Solutions organization to better serve the needs of our organization and our customers in the government, health, and human services space. Digital Transformation is one of our primary strategic pillars and is a significant part of our long-term corporate strategy. We are a group of skilled practitioners who are laser-focused on continuing to introduce differentiated solution offerings aligned with the mission requirements of our customers to improve overall service delivery across our operations. We believe that great outcomes define our success. We use an approach grounded in design thinking, lean, and agile to help solve complicated problems and turn bold ideas into delightful solutions.The Digital Delivery Manager is a client facing role that is responsible for managing work related to various digital solutions including but not limited to Web, Mobile, Social, RPA, AI, ML, and Advanced Analytics solutions within the Maximus field operations. This role is responsible for the day-to-day management of digital projects and digital team members. The Digital Delivery Manager will be working closely with the Digital Delivery Lead to lead and manage engagements from late stage opportunities to through successful delivery in terms of scope, deliverables, budget, commercial commitments, customer expectations, and achievement of desired outcomes.The Digital Delivery Manager must be able to guide on agile best practices and be able to serve as a Scrum Master, if required. They must have demonstrated ability to tweak agile best practices beyond text-book definitions to align to and complement our existing organizational and operational nuances, understanding that one size *does not* fit all. At times, the Digital Delivery Manager will also be asked to act as an agile mentor or coach to operational teams and operational leadership.Requirements:- Demonstrate strong stakeholder management to achieve project objectives- Ability to manage and direct a team to achieve project objectives- Ability to interact with stakeholder both within and outside of immediate team to achieve results- Ability to develop detailed project schedules coordinating multiple parties to deliver projects on time or early and at or under budget- Ability to work with multiple teams, consolidate updates, and communicate progress, risks & issues, and mitigation plans to the client- Ability to predict and identify issues and perform advanced risk mitigation- Ability to drive and execution vision and goals of the team- Strong communication skills, both written and verbal- Ensure quality standards for all deliverables- Scrum Master certification preferred but not required- ands-on experience in both individual contributor and management roles within a team executing using agile, waterfall, and hybrid delivery methodologies- Foster an environment that promotes self-organized teams- Coach team members and mediate through problems- Ability to facilitate sprint planning meetings with scrum team and Product Owner- Ability to organize and facilitate sprint demo meetings- Ability to facilitate daily stand-ups- Ability to conduct and facilitate sprint retrospectives- Ability to create and communicate project status reports to document areas of improvement and action items coming out of the sprint retrospectives- Ability to work with Product Owner(s) to keep the backlog(s) groomed- Ability to maintain and report on relevant sprint metrics- Shield the team from interruptions and distractions and resolve impediments- Work with onshore, offshore, and distributed teams- Travel: Ability to travel as requiredQualifications:- Bachelor's degree required- Minimum 3-5 years of experience in program management role with Waterfall and Agile methodologies- Experience with software project management and/or program management- Experience with practicing agile delivery methodologies- Experience managing and leading the work of others- Ex