Hotel Ella Event Manager

HOTEL ELLA is hiring for an EVENT MANAGER

Located in downtown Austin and walking distance to the University of Texas campus, Hotel Ella is a stylish boutique hotel housed in the historic Goodall Wooten House, one of Austins original landmark estates originally constructed in 1900. With 47 guest rooms, a pool, and a wrap-around veranda overlooking a sprawling front lawn, Hotel Ella features beautifully-designed outdoor and indoor spaces perfectly suited for a classic retreat with modern comforts.

JOB OVERVIEW

What you'll do:

• Work alongside necessary departments to staff, coordinate, and execute all events booked by the sales and programming teams
• Serve as a leader to the events team through personal actions, identifying areas for improvement, and participating in all aspects of providing the guest with a memorable experience
• Maintain accurate inventory of all event equipment and replace as needed according to outlined pars
• Conduct monthly inventory of all event beverages
• Order all necessary beverages and other event supplies outlined in the BEO’s
• Provide onsite communication and coordination with event planners and clients
• Demonstrate working knowledge of the organization’s operational standards 
• Develop a proficiency in Event Software and Point of Sale systems
• Participate in weekly BEO meetings to review event business with banquet and culinary teams
• Review upcoming BEOs to ensure all final details are communicated such as menu, timeline, signage, service ware, instructions, etc. 
• Ensure that all equipment is maintained in good, safe working condition; arrange for equipment purchases and repairs as needed 
• Assist in the development and implementation of special projects as assigned 
• Promote and encourage guest name recognition at all times with both internal and external guest
• Ensure staff has a complete understanding of their job requirements and sufficient training before holding them accountable for results and event execution
• Perform personnel actions such as hiring and terminating staff, consulting with human resources as needed 
• Maintain awareness of documentation needed and retained in employee files 
• Maintain an increased awareness of safety issues throughout the property and keep abreast of emergency procedures and OSHA requirements 
• Ensure open lines of communication with staff, all departments, and upper management at all times via email, log books, meetings, etc., to ensure all needs of the property are met

Who you are:

• You're thorough, have excellent communication and pay close attention to detail
• You use your time wisely and are an expert in prioritizing and multi-tasking
• You have strong computer skills the ability to pick up on software programs quickly
• You have a strong work ethic and can work both autonomously and with a team
• You know how important relationships are and you find joy in growing and maintaining new ones
• A plus: You have 2 years of experience in hotel-focused catering and event management
• A must: You like to have fun & be nice

BENEFITS

We are proud to offer competitive wages and the following benefits for full-time employees:

• Up to 3 weeks paid time off annually
• 50% off discount at most New Waterloo restaurants
• Health, vision dental benefits
• 401K plans
• Paid holidays
• Volunteer pay
• Referral bonuses
• Discounts at our shops, hotels local partnerships

ABOUT NEW WATERLOO

New Waterloo is an independent hospitality development management company. We make places that create positive impact within the communities in which we live, work, play, and call home. Our brands include: South Congress Hotel, Hotel Ella, El Rey Court, La Condesa, Sway, Cafe No Se, Manana, Maie Day, Otoko, Watertrade, Il Brutto, Butler Pitch & Putt, and Albert Hotel.

New Waterloo is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.