What are the responsibilities and job description for the Office Administrator position at New World Van Lines?
New World Van Lines, Inc. is family owned and operated, 4th generation business since 1919. We are a stable, privately owned, growing corporate household goods carrier. We are in need of experienced Office Admin to join our team based in Sterling, Virginia Service Center.
Summary of Responsibilities:
- Process incoming calls and direct/resolve in a professional and courteous attitude.
- Assist the Management Staff with the daily operations of the Service Center.
- Assist with the needs of the Service Center, driving cars and straight trucks, etc.
- Assist move coordinators by providing on site pre-move surveys.
- Assist move coordinators by conducting quality job site visits to ensure customer satisfaction
- Advise move coordinators about relevant information necessary to answer customer’s questions/concerns.
- Assist employees with their questions or concerns regarding insurance, paperwork, payroll, etc.
- Process paperwork for new employees and submit to corporate.
- Process paperwork for current employees to earn their driver qualification.
- Process paperwork for employee termination and submit to corporate.
- Maintain current and accurate files.
- Prepare and submit various monthly reports.
Requirements:
- Microsoft Office experience (Word, Excel, Outlook, etc.)
- High School Diploma or equivalent and college/bilingual a plus.
- Office and Warehouse Admin experience along with customer service.
- 2 years of experience in the moving and storage industry preferred.
- Ability to pass a drug test and have a satisfactory motor vehicle record
Benefits:
- This is a non-exempt position with an excellent, comprehensive benefits package including: Health, Dental, Vision, Life, Disability insurances, a 401K Plan with a company match and a paid time off policy that includes holidays, vacation, and sick.
New World Van Lines is a drug-free workplace and all job offers will be contingent on passing a drug screen and a favorable pre-employment background check. EEO/M/F/D/V.
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