Job DescriptionAccountable for and manages the development, implementation and ongoing maintenance of project(s) with relatively small and/or less complex scope and deliverables. Project scope typically impacts one of the following: process, system, function, and/or product. Length of project may run one year or less in duration.
Fundamental Components- Provides input on business plan to achieve business goals.
- Proactively leads assigned project by creating project timeline, identifying key milestones and additional resources needed to successfully complete the work.
- Assists with the management of internal relationships, processes and performance drives (in some cases relationships may be external).
- Negotiates to obtain additional resources (may be cross functional/segment).
- Responsible for the budget and/or financial implications of the project.
- Identifies issues that may stall project and works with manager to address them.
- Tracks progress and communicates project status on a regular basis to all impacted parties.
- Builds communication plan for implementation to ensure all impacted parties (up stream/down stream) are informed of next steps for completion.
- Acts as an advocate for change may require influencing others to see the value in project.
- Group facilitation/presentation influencing various internal (these may be cross-functional/segment) may also include external parties.
- May coach or mentor others by providing work direction.
- May solicit and evaluate internal and external customer feedback to enhance continuous quality improvement.
- May identify gaps and recommend enhancements related to new and/or existing products, services and workflows based on broad view of the organization.
- Develops recommendations based on complex data and root cause analysis.
- May serve as a Subject Matter Expert.
Background Experience- Proven track record meeting project dates. 3-5 years related work experience.
- Bachelor's degree or equivalent experience.
- Knowledge of HealthRules Payor preferred.
- Knowledge of Commercial claim processing, claim policies and procedures preferred.
Additional Job InformationAbility to communicate effectively with management. Ability to work collaboratively within work teams. Excellent verbal and written communication skills. Strong organization skills.
EducationBachelor's degree or equivalent experience
Percent of Travel Required0 - 10%
Business OverviewAetna, a CVS Health company, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We are committed to maintaining a diverse and inclusive workplace. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.