Overview
TLC Vision is looking for a high energy, passionate, patient focused individual to join the team to work as a Surgical Consultant. This is an exciting opportunity to join the World’s largest LASIK provider and be a part of an amazing team!
TLC Laser Eye Centers, an affiliate of Vision Group Holdings, is a longstanding leader in LASIK technology. Our exceptionally experienced surgeons, with the help of North America’s largest network of affiliated optometrists, aim to safely take away the limitations and inconvenience of glasses and contact lenses. More than 7,000 doctors have chosen TLC for their own laser vision correction procedures– the ultimate endorsement.
Why work for us:• Paid Training, ongoing Skills Learning and Development• Medical, Dental, Vision, Life Insurance, Short and Long-Term Disability, 401K• Paid Time Off and Holiday Pay
Responsibilities
- Primary patient liaison to greet patients, assist with completion of paperwork; create, update, and maintain accurate patient files, update database system; confirm and reschedule appointments ensuring all appropriate parties are informed.
- Responsible for Ophthalmic testing, including auto refraction, visual acuity, topographical mapping, aberometry measurements, lensometry and eye dilation.
- Communicate with patients surgical pricing and packages, answering questions and guiding patients to have a positive experience.
- Provide pre-operative care to patients on surgery days and post-operative care to patients during surgery and post-operative appointments.
- Work with patient on surgery scheduling and post-op scheduling, financial and informed consent documentation.
- Handle timely follow-up to prospective, current, and past patients.
Qualifications
- Must be patient service focused with the ability to deliver high customer satisfaction.
- Excellent communication skills required, ability to develop relationship with patients to provide a positive experience.
- Ophthalmic/optometric experience is preferred.
- Proficient with standard office equipment; multi-task comfortably; ability to work with a high degree of professionalism.
- Exemplary organizational skills; willingness to be cross-trained and fill in for other staff members.
Equal Opportunity Employer