What are the responsibilities and job description for the Customer Service Representative position at Newmark Homes?
Job Overview:
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.
Duties:
- Answer incoming customer inquiries via phone, email, and chat
- Assist customers with product information, pricing, and availability
- Process orders, returns, and exchanges
- Resolve customer complaints in a professional manner
- Upsell additional products or services to customers
- Conduct outbound calls to follow up on customer inquiries or orders
Requirements:
- Strong communication skills with excellent phone etiquette
- Ability to analyze customer needs and recommend appropriate solutions
- Proficient in data entry and maintaining accurate customer records
- is a plus; bilingual candidates are encouraged to apply
- Previous experience in sales or customer service is preferred
Join our team and enjoy competitive pay, opportunities for career growth, and a supportive work environment. Apply now to be part of our dynamic customer service team!
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Work setting:
- In-person
Work Location: In person
Salary : $25 - $30