SVP - Technology

Who We Are

Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or “service”) their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.

Primary Function

The SVP - Technology is responsible for establishing objectives and strategies for the IT department, devising and implementing suitable technology to streamline all internal operations, manage third-party technology relationships and help optimize their strategic benefits by designing and developing appropriate technology platforms.

Responsibilities

• Establish and execute software engineering and data strategy that directly aligns with business strategy.
• Establish and manage team goals using quantifiable metrics.
• Leverage matrix-managed teams that support end user computing, networking, and other information technology functions.
• Manage third party/vendor relationships for all technology functions.
• Create, as necessary, and update policies and procedures.
• Ensure compliance with internal polices, regulatory guidance, and other best practices.
• Ensure an unwavering focus on information security best practices, client-first culture, and platform reliability.
• Identify technology solutions that would assist the company gain a competitive advantage.
  
  

Qualifications, Skills & Requirements

• Bachelor’s degree in STEM
• Master’s degree, preferred.
• 10 years of experience in IT operations and development in a regulated industry.
• 7 years of prior supervisory experience.
• Strong experience in workflow management and process automation.
• Strong experience with architecture and deployment.
• Strong communication skills both written and verbal with strong presentation skills.
• Strong experience working with outsourced/offshore development teams.
• Strong organizational skills and attention to detail.
• Ability to collaborate with team members to achieve results.
  
  

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

Company Perks

• 15 Paid Time Off (PTO) days and 18 after 1st anniversary!
• 9 Paid Holidays
• Employee Engagement Activities
  
  

Company Benefits

• Medical (including Health Savings Account & Flexible Savings Account)
• Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match! – Employee Assistance Plan
• Performance-based Incentives
• Pet Insurance
• Advancement Opportunities
  
  

Newrez NOW

• Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
• 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
• Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
• Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
  
  

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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