Configuration Manager

NGDS is seeking a Configuration Manager that will add significant value to a team of motivated, self-directed individuals for the planning and production support of configuration management (CM) functions across a large scale datacenter operation. The ideal candidate will be motivated, organized, operate with a sense of urgency and be highly detail oriented.

Roles and Responsibilities:

· Provide support for planning and producing a configuration control and management process that will assist with implementing and sustaining procedures for controlling modifications to baseline hardware, firmware, software, and documentation to ensure the protection of the Network infrastructure against improper modifications before, during, and after implementation.

· Provide support for planning and producing a process for reporting and recording changes to installed baseline equipment, equipment configuration specifications, and site locations.

· Provide support for planning and producing a process for documenting, tracking and maintaining the configuration of systems (hardware and software data) and equipment.

· Provide planning and production support for the following CM functions:

o Document Management

o CM life cycle management and planning

o CM training

o Configuration Identification

o Configuration Control

o Configuration Status Accounting

o Configuration Verification and Audit

o Data Management

· Responsible for management and execution of the following:

o RFCs:

§ Process RFCs for approval and monitor progress, addressing issues and removing impediments as necessary.

§ Develop/run scheduled and ad-hoc reports to provide metrics on RFC progress and status, including a weekly report on how many RFCs were submitted in last 7 days

§ Work with Service Area Leads and Leadership on RFC Level 1 Templates for ServiceNow

§ Shift RFCs implemented or closed out state to appropriate shares

o DADMS:

§ Serve as a functional SME on DADMS processes.

§ Answer questions from AOR Leads on LDA forms, when necessary.

§ Coordinate with DADMs team for updated templates and ensure latest versions are stored

o ServiceNow/CMDB:

§ Establish and maintain CMDB.

§ Validate Configuration Item Classes, Attributes and Location List for ServiceNow/ CMDB

§ Reconcile CMDB Import from ITOM Discovery with existing Excel-based CMDB

§ Coordinate with all teams on Change Management Reporting Requirements

Desired/Required Skills:

• 4 years as a configuration manager supporting IT programs required.
• 10 years of experience supporting IT organizations required.
• CMII Comprehensive certification OR CMPIC certification OR CCDS certification OR CMPro training and certification OR ITIL Practitioner Certification preferred.
• Expert level proficiency with Microsoft Excel required.
• Secret Security Clearance or higher preferred.
• 8570 Compliance (Active Security and OS Certifications).
• Outstanding organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Reliable with exceptional work ethic.
• Ability to handle competing priorities with high expectations in a team-oriented environment.

About the Company:

NexGen Data Systems is an emerging technologies focused company providing expert systems and network engineering solutions to the Department of Defense. NexGen Data Systems promotes a culture of knowledge and career advancement through continued learning, keeping our team current on the latest advances in systems and networking, and enabling our team to provide the best available solutions to our clients.

Benefits:

• Company covers 100% of premiums for the employee’s medical, dental, and vision insurance and subsidizes premiums for spouse and dependents.
• Company provides short and long term disability plans.
• 401(k) match up to 10% of the employee’s salary contributions to 401(K) plan.
• Comprehensive training and development program.
• 11 paid holidays and paid time off (PTO) accrual level starts at 15 days annually.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

NOTE: US Citizens and those authorized to work in the US are encouraged to apply. In order to be qualified for this position, you must be able to obtain and maintain a United States Department of Defense (DoD) security clearance. We are unable to sponsor Visas at this time. NexGen Data Systems provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Charleston, SC 29406: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Work Location: One location