What are the responsibilities and job description for the UX Content Writer position at Nexo Global Inc.?
Job Description
Job Title : UX content writer
Job Location : Remote 100%
Job Duration : Long Term
Job Summary:
As a UX copywriter you will help support the brand voice and tone, ensuring consistency across our products. You will use your curiosity to ask the right questions of product and business owners to clarify processes and communicate them back to our customers in language they understand to perform their daily tasks.
CORE JOB RESPONSIBILITIES
- Craft simple, clear and action-focused instructional copy that helps users navigate with ease through digital products. This might include menus, definitions, buttons, labels, chatbots, and error messages
- Analyze existing experience to further distill complex ideas down into language that’s approachable while identifying valuable opportunities for first-time thru advanced user segments.
- Contribute to and help implement style guides and shared language
- Partner with UX designers to conduct tests to optimize quality of product messaging.
- Create and maintain a comprehensive library of reference guidelines, standards, and workflows in document repository tools such as Confluence or similar.
- Deliver high-quality content for product user interfaces with keen attention to detail
- Experience directly editing copy using tools, like Figma, Adobe XD, InVision or similar; Figma preferred
BASIC QUALIFICATIONS
- Bachelor’s degree in English, Communications, Journalism, Marketing or a related field, or equivalent work experience
- At least 5 years of experience as a UX copywriter, content designer, or similar role.
- Excellent written and verbal communication skills
- Manage and prioritize work across multiple projects simultaneously
- Experience providing copy on projects for desktop and responsive experiences.
- Experience working with cross-functional team members from inception through implementation.
- Experience writing copy for eCommerce or other dynamic content / heavy transactional applications (finance, insurance).
Relevant Work Experience
Experience with Agile / Scrum methodologies.
Strong online portfolio of written work demonstrating knowledge of UX writing principles and processes that shows business impact and results (required)