What are the responsibilities and job description for the Back-Office Assistant position at Nexstream?
Company Overview
We are a Central Texas-based Internet Service Provider (ISP) delivering fiber-fast Internet throughout the greater Hill Country with reliable connective technology. We believe connected experiences should be simple. Nexstream takes pride in our solid team, scalable processes, and industry leading technologies to help build a transparent and reliable connection to our neighbors and businesses. Our team aims to gain new perspective and footholds as we work to transform obstacles into opportunities. We answer opportunity with an impassioned spirit of innovation and drive to inspire others.
Position Summary
Nexstream is seeking an efficient and hardworking Back-Office Assistant to join our fast-paced and growing team. The Back-Office Assistant will assist with office administration and provide support to the Executive, Management, and Customer Care teams. The Back-Office Assistant will work directly with our Executive Assistant and Chief Operating Officer to ensure alignment and efficiency of our operations across all teams. The ideal candidate is an assertive, strong communicator, attentive to detail, able to multi-task, highly organized and is comfortable working in an active environment. Taking pride in adding value to Nexstream’s culture and vision is key attribute in any new team member.
Responsibilities
- Handle sensitive documents and records with a high level of confidentiality
- Accountable for the appearance, cleanliness, maintenance of office, and inventory of office supplies, as needed.
- Developing and implementing new administrative and operational systems and procedures
- Maintain file structure
- Assists clerical and support staff with their assigned duties, particularly when more advanced skilled, or sensitive work required.
Qualifications
- Minimum of 2 years of clerical support in a professional office environment
- Initiative and ability to work independently with minimal supervision
- Excellent verbal and written communication skills
- Stress Management – Accepts pressure, maintains composure and perspective to actively participate in resolving issues that may arise.
- Results Focus - Exhibits commitment to achieving goals and consistently delivering results based on department deliverables.
- Ability to multi-task, prioritize, and manage time effectively
- Excellent computer skills, including MS Word and Excel
- Must be comfortable in a rapidly changing environment and adapt easily to change
- Detail Orientation/Accuracy – Verifies all work; recognizes flaws or errors others may overlook.
- Bilingual proficiency in both English and Spanish (preferred but not required)
- High school diploma or GED
Compensation
- Compensation dependent on experience and qualifications
Benefits
- Paid holidays
- Paid vacation time
- Health and dental benefits
- Life and disability insurance