Retail Sales Associate

Our company is hiring a Retail Sales Associate to work on our customer care team. The ideal candidate is customer-service oriented and has a passion for learning about products. The ideal candidate will be responsible for providing a high level of product knowledge to customers and helping with technical support. Candidates must be enthusiastic, punctual and will have strong sales skills.

A Retail Sales Associate, or Sales Associate, helps customers find merchandise and purchase products in a store. Their duties include ensuring the store is appropriately stocked with merchandise, assisting customers as needed and performing transactions like sales and returns.

Daily duties include :

• Greeting customers when they walk through the door
• Building rapport through conversation and honest recommendations
• Ringing up sales and arranging for delivery or pick-up of the customer’s order if needed
• Inviting customers to search the company’s website for coupons and other ways to save money
• Informing customers of any extra charges if necessary
• Inviting the customer to join a loyalty program if there is one
• Assisting in maintaining the back stock room and setting up merchandise displays on the sales floor
• Collaborating with fellow team members to keep the sales floor area clean and organized at all times

Qualities we look for in a candidate:

• Communication: Communication is a vital skill for Retail Sales Associates. Since their primary focus is helping customers select and purchase products, knowing how to communicate clearly is necessary.
• Knowledge: Great Retail Sales Associates have extensive knowledge about the products they sell. They’re able to share details and facts with customers when needed.
• Enthusiasm: Good Retail Sales Associates are enthusiastic about the products and merchandise they sell, and they’re excited to share their knowledge and appreciation with customers.
• Problem-solving: Knowing how to solve customer problems with the right product is an important attribute for a Retail Sales Associate.
• Empathy: Occasionally, Retail Sales Associates may encounter customers struggling to make a decision or facing a challenge in their buying journey. Empathy for their situation can help turn an unhappy customer into a happy customer.
• Relationship building: Outstanding Retail Sales Associates can quickly develop positive relationships with customers, leading to customer sales.
• Number literacy: It’s important for Retail Sales Associates to have a firm grasp of basic math skills to help make sales and complete transactions.

Job Types: Full-time, Part-time

Pay: $700.00 - $900.00 per week

Benefits:

• 401(k)
• Flexible schedule
• Health insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekend availability

COVID-19 considerations:
We follow CDC guidelines, temperature checks are done daily and wearing mask is optional if vaccinated.

Ability to commute/relocate:

• Austin, TX 78759: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Retail sales: 1 year (Preferred)

Work Location: One location