What are the responsibilities and job description for the Dispatcher/Customer Service position at Nextaff?
We are now hiring a Dispatcher for our client located in Wilsonville, OR. We need someone who has a good attitude, is eager to work, shows enthusiasm, and shows up. Join us on our journey & let NEXTAFF of Beaverton help you grow! Apply today!
What you will receive as a Dispatcher:
- Starting Pay: $23- $25/hr (depending on experience)
- Shift: Monday - Friday : Typical shift would start between 8-9am and end around 5-6pm (occasional OT as needed)
- Medical, Dental, and Vision Available
- Contract-to-Hire
- Located in Wilsonville, Oregon
- Paid weekly (every Friday)
What you will be doing as a Dispatcher:
- Assign, plan and dispatch drivers/contractors, working closely with management and Operations team(s);
- Recruit and grow a stable driving team to maintain the goals of Berger;
- Develop partnerships to secure hauling opportunities;
- Maintain data integrity to ensure that accurate information is available for internal and external customers;
- Oversee contractor performance to ensure customer satisfaction and on time delivery;
- Coordinate directly with the client and customer base on the phone/via email/via text software programs to ensure an above average customer experience.
- Other duties as assigned
What you need to have as a Dispatcher:
- High School Diploma or Equivalent (preferred)
- Previous Dispatch experience is required; Must have a minimum of 1 year of dispatching experience within the trucking industry in general
- Flexibility in terms of work schedule is required as dispatching workload can vary on a case-by-case basis.
- Ability to work well with a team, manage multiple tasks and meet tight deadlines in a fast paced, constantly changing, high demand work environment
- Strong problem-solving skills;
- Self-starter motivated by daily challenges;
- Excellent organizational skills;
- Robust geographical knowledge- of the PNW region.
- Ability to pass drug test and background check
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Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Application Question(s):
- Please provide the best phone number and email address to contact you.
- Can you reliably commute to Wilsonville, OR?
Education:
- High school or equivalent (Required)
Experience:
- Dispatching: 1 year (Preferred)
Work Location: In person
Salary : $23 - $25