Dispatcher/Customer Service

Nextaff
Wilsonville, OR Full Time
POSTED ON 4/23/2024 CLOSED ON 4/25/2024

What are the responsibilities and job description for the Dispatcher/Customer Service position at Nextaff?

We are now hiring a Dispatcher for our client located in Wilsonville, OR. We need someone who has a good attitude, is eager to work, shows enthusiasm, and shows up. Join us on our journey & let NEXTAFF of Beaverton help you grow! Apply today!

What you will receive as a Dispatcher:

  • Starting Pay: $23- $25/hr (depending on experience)
  • Shift: Monday - Friday : Typical shift would start between 8-9am and end around 5-6pm (occasional OT as needed)
  • Medical, Dental, and Vision Available
  • Contract-to-Hire
  • Located in Wilsonville, Oregon
  • Paid weekly (every Friday)

What you will be doing as a Dispatcher:

  • Assign, plan and dispatch drivers/contractors, working closely with management and Operations team(s);
  • Recruit and grow a stable driving team to maintain the goals of Berger;
  • Develop partnerships to secure hauling opportunities;
  • Maintain data integrity to ensure that accurate information is available for internal and external customers;
  • Oversee contractor performance to ensure customer satisfaction and on time delivery;
  • Coordinate directly with the client and customer base on the phone/via email/via text software programs to ensure an above average customer experience.
  • Other duties as assigned

What you need to have as a Dispatcher:

  • High School Diploma or Equivalent (preferred)
  • Previous Dispatch experience is required; Must have a minimum of 1 year of dispatching experience within the trucking industry in general
  • Flexibility in terms of work schedule is required as dispatching workload can vary on a case-by-case basis.
  • Ability to work well with a team, manage multiple tasks and meet tight deadlines in a fast paced, constantly changing, high demand work environment
  • Strong problem-solving skills;
  • Self-starter motivated by daily challenges;
  • Excellent organizational skills;
  • Robust geographical knowledge- of the PNW region.
  • Ability to pass drug test and background check

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Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Morning shift

Shift:

  • 8 hour shift
  • Day shift

Weekly day range:

  • Monday to Friday

Application Question(s):

  • Please provide the best phone number and email address to contact you.
  • Can you reliably commute to Wilsonville, OR?

Education:

  • High school or equivalent (Required)

Experience:

  • Dispatching: 1 year (Preferred)

Work Location: In person

Salary : $23 - $25

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