Digital Content Management Specialist

Requisition ID: 60952

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Position Specific Description

This key position is responsible for managing and delivering medium-sized projects on FPL’s customer-facing digital experience roadmap. As part of our Digital User Experience Team, you will impact our strategy by creating a seamless user experience across various platforms including web and mobile. You will deliver innovative solutions that streamline and reinvent our user experience, including effective management of content, assets and personalized experiences. With this team, you will be working in a fast-paced environment with passionate leadership and the ability to make a huge impact enterprise-wide. You will be responsible for driving all phases of projects/programs to successful completion. The position will provide day-to-day leadership, management and coordination of all activities pertaining to project direction, planning, assignments, problem resolution and collaboration with key stakeholders to ensure project goals are met.

Duties include project management for digital content experiences, partnering with internal and external design teams on the user interface design, usability research, testing and personalization where applicable, and defining and measuring content performance. You will be expected to work both autonomously, with limited supervision, and collaboratively with other team members, demonstrating a commitment toward shared goals and a willingness to take initiative. In addition, you will be expected to collaborate with the IT and outside professionals responsible for developing and maintaining transactional digital initiatives, along with product marketers to deliver exceptional content experiences.

Digital Content Management Role:

• A thorough understanding of digital content and asset management strategies.
• Demonstrate a commitment to leveraging process and organization to manage content effectively, with a focus on velocity and reusability.
• Utilize strong project management skills to provide support in developing and executing plans and initiatives to support (develop and execute against project plans) business objectives
• Experience with Adobe Experience Manager (AEM) platform for delivering digital experiences
• Understand company needs and to help develop solutions through the use of digital optimization and personalization tools and analytics tools such as Adobe or Google.
• Demonstrate discipline and organization in executing projects, while building and maintaining great relationships with clients, co-workers and vendors.
• Communicate objectives effectively, both orally and in writing, and provide metrics to track performance and progress.
• Strong writing, verbal and overall communication skills, plus a comfort level in presenting to team members, senior managers clients and vendors.
• Interact with cross-functional disciplines, work collaboratively with team members and manage IT and web design vendors.
• Experience managing projects using Agile development methodology.
• Proven leadership experience and effectively manage difficult situations.
• Dedication to customer service and the flexibility to meet the demands of assigned projects; enthusiasm and passion for getting the job done.
• Ability to multitask and maintain higher performance under extreme pressure in a dynamic, fast paced environment.
• Agile Product Owner certification, UX certification or Adobe product certification a

Employee Group: Exempt
Employee Type: Full Time
Job Category: Project Management
Organization: Florida Power & Light Company
Relocation Provided: No

Where permitted by applicable law, NextEra Energy requires all employees and new hires to be fully vaccinated for COVID-19 or be willing to receive the COVID-19 vaccination on or before the first day of employment.

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.

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