Campaign Operations Specialist

Company Description

Hi, we’re Nexthink. We’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our cloud-native platform pinpoints issues and solutions, automates response, and helps companies continuously improve their employees’ experience, making them more productive, efficient, and happy at work. We have millions of endpoints deployed, we’ve surpassed $100M in ARR, and we’ve recently secured $180M in Series D financing for a company valuation of $1.1B, but we’re just getting started. 

Job Description

Nexthink is looking for a Campaign Operations Specialist with experience in Marketo to help Nexthink optimize and improve our marketing efforts. As a member of the Marketing Operations Team, you will work closely with the Demand Generation and Field Marketing team to build and monitor programs in Marketo, evaluate success, identify areas for improvement, and ensure compliance in our marketing efforts. This position offers the opportunity to partner with a supportive, fun-loving, and talented team of professionals with expertise in various MarTech platforms.

Day-to-Day Responsibilities include:

• Serve as primary point of contact for campaign optimization analysis
• Partner with the marketing team to build and optimize marketo programs
• Build reporting and analytics to provide insight into program health and opportunities
• Proactively identify gaps and opportunities in campaign plans for optimization
• Handle high volume requests each week while delivering high quality work
• Be a resource internally to help troubleshoot obstacles
• QA work done by team members

Qualifications

The ideal candidate would possess:

• The ability to manage multiple projects with strong attention to detail
• A collaborative and proactive workstyle, willing to ask questions and consider alternative viewpoints
• A growth mindset
• An ability to create and follow process specifications, including detailed QA
• Fluency in English
• 2 years of experience working with Marketo.
• Experience working with CRM system (Salesforce preferred)
• Excellent verbal and written communication

Additional Information

We are 800 employees strong in 21 countries across 8 different time zones speaking 60 languages. We are positive, we get things done, we keep growing, and we are one team, we are Nexthink. We believe actions are stronger than words when it comes to diversity, inclusion, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience.