What are the responsibilities and job description for the Global Sales Operations Analyst position at Nexthink?
Company Description
There’s a digital revolution going on while the world works remotely – have you noticed? We’re growing our US sales team to help bring our market-leading solutions to IT departments everywhere, enabling their employees to be more productive, efficient, and happy at work. We are passionate about tech, we are industry veterans and up-and-comers, we don’t take ourselves too seriously, we are category disruptors, and we thrive on promoting our innovative solutions to new and existing customers. Sound like you?
At Nexthink, we’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. We just hit $100M in ARR, and we’re just getting started!
Job Description
We are looking for an experienced Global Sales Operations Analyst to strengthen our Global Sales Operations.
This role will report directly to the Manager of Strategy & Planning and will work closely and primarily as a true business partner with our Area Sales leaders and Representatives to bring Business insights, coaching and increase velocity of our Sales engine.
It is a unique opportunity to join a booming Software Business environment in a role that will directly impact business agility and success.
Responsibilities:
- Territory Management champion: will support Sales Leaders and their local business support in providing best in class territory Management planning modeling and support, including securing Global Account alignment across regions.
- Pipeline and Key Business Data hygiene guardian: will develop inspections process and assist in maintaining most accurate and reliable data intelligence.
- Process and System enablement: will coordinate, develop and deliver training path for the Sales population around Processes, Data and Systems. This includes Key sales process steps from opportunity creation to Business closure and booking. In that scope, the role will work very closely with each and every function within the Sales Operations group as well as Sales enablement team.
- Reporting: Will help designing standard robust and targeted reporting set and secure buy in and adoption from the field with specific attention to presentation layout as well as content.
- Adhoc:
- Will help drive and coordinate Adhoc business initiatives, providing guidance, reviews and focus.
- Support / Lead global projects as required (new process definition, new tool introduction and system enhancement)
Qualifications
- Bachelors Degree Preferred.
- Strong Business Acumen.
- Very good communication skills.
- Software Industry experiences a significant plus.
- Sense of ownership, Result driven.
- Passion for Business support, and extra mile mindset will be key differentiator in candidate selection.
- Process and System oriented with great attention to details and controls.
- Ability to multi-task in high pace work environment while respecting tight deadlines.
- Team player - Interpersonal communication skills.
- Understand Data Management criticality.
- Minimum 5 years’ experience in similar role.
- SFDC (Salesforce) CRM a strong plus.
- BI Reporting.
- Strong command on Microsoft Office a must (Advanced Excel).
Additional Information
We are nearly 700 employees strong in 21 countries across 8 different time zones speaking 60 languages. We are positive, we get things done, we keep growing, and we are one team, we are Nexthink.
