What are the responsibilities and job description for the Server position at NGE?
NGE Texas is an American multi-brand restaurant (IHOP) operator headquartered in Texas. You contribute to our success by creating this exceptional experience for your team, customers and the community. To deliver the “NGE Way” environment for our customers you will provide friendly, personalized, and prompt service, quality beverages and products, and maintain a clean and comfortable store environment. Come for an interview, stay for a career!
The Server is responsible for providing exceptional food and beverage service to guests, thus ensuring satisfaction and customer retention. They are responsible for greeting guests promptly while always exhibiting a high level of hospitality. Servers must have a passion for hospitality and high-quality customer service.
Responsibilities/Duties
- Maintain service standards as outlined in the Food Handler’s certification program
- Ensure that appropriate equipment and utensils (dishes, glasses, and eating utensils) are provided to each guest in the party.
- Complete and comprehensive knowledge of the menu
- Accurately execute guest orders and requests in a timely fashion
- Consistently display the core values of the company
- Ability to follow time schedules for meal preparation and serving.
- Maintains a neat, clean, well-groomed appearance.
- Ability to develop constructive working and interpersonal relationships with colleagues and guests.
- Problem solving and decision-making skills
- Service orientation and excellent organizational skills
- Active listening and effective communication competencies
- May perform other duties and responsibilities as assigned.
