LPN Home Care Referral Inquiry Specialist - NHC Centralized Referral Operation (CRO)

HomeCare Inquiry Specialist for NHC.

NHC – National HealthCare Corporation is looking for a HomeCare Inquiry Specialist to join our team. This exciting position executes referral management process with all referral sources and all NHC locations.

National HealthCare Corporation is recognized nationwide as an innovator in the delivery of quality long-term care. Our goal is to provide a full range of extended care services, designed to maximize the well-being and independence of patients of all ages. We are dedicated to meeting patient needs through an interdisciplinary approach combining compassionate care with cost-effective health care services.

Qualifications:

• Excellent oral and written communication skills
• Excellent computer skills
• Strong inter-personal skills
• Strong attention to detail
• Prior healthcare experience – preferred
• LPN license required

Performance Requirements:

• Ability to timely execute referral process on numerous electronic platforms
• Ability to self-initiate and accomplish tasks with minimal supervision
• Ability to execute referral management and customer service skills
• Mental acuity, judgment and problem-solving skills adequate to perform job duties
• Sensory ability to see, hear and speak adequately to effectively communicate
• Ability to carry out fine motor skills with manual dexterity sufficient to perform job duties
• Ability to be on feet or to be seated for prolonged periods of time

Specific Responsibilities:

• Complete Referral Management Process with agencies and referral sources.
• Represent NHC in a positive and professional manner, projecting and reinforcing company objectives and philosophy.
• Develops and maintains positive interaction with agency contacts and successful business relationships with referral sources.
• Completes and produces monthly report log which tracks referrals completed.
• Positively impacts admission growth
• Other duties assigned

NHC offers a competitive compensation package for full time employment including health, dental, vision, life, disability insurance, stock options, paid time off, 401 (k) with generous company match, and more.

We offer competitive rates and benefits for part time employment including dental, vision, disability insurance, 401 (k) with generous company match, and more.

The NHC environment is one of encouragement and challenge ... innovation and improvement ... teamwork and collaboration ... and honesty and integrity. All NHC employees are committed as partners, not only to the health of our patients but to the well-being of the communities we serve.

If you are interested in working for a leader in senior care and share NHC's values of honesty and integrity, please apply today and find out more about us at nhccare.com

We look forward to talking with you!

EOE